Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Rina Urquieta

Plano,TX

Summary

Customer Service/Sales Representative position in which I can apply my patience, attention to detail and efficiency in maintaining positive client relationships and designing best option solutions.

Overview

10
10
years of professional experience

Work History

Patient Safety Attendant

Medical City Plano
Plano, TX
01.2022 - 10.2022
  • Observed patient behavior for signs of anxiety or agitation which may lead to unsafe behaviors.
  • Escorted patients before and after surgical procedures.
  • Monitored patient safety and ensured compliance with hospital policies and procedures.
  • Responded quickly to emergency situations such as falls, seizures, or other injuries requiring immediate medical attention.
  • Ensured that no dangerous objects were left within reach of hospitalized patients.
  • Provided guidance on safe handling techniques for lifting heavy objects or assisting elderly patients.
  • Reported any incidents involving slips, trips, falls, other accidents immediately upon observation.
  • Adhered strictly to all confidentiality requirements concerning patient information.

Shipping and Receiving Clerk

Amazon
Fort Worth, TX
12.2020 - 05.2021
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Inspected outgoing packages for damage before sealing them up for shipment.

Education

Bachelors of Science - Sociology, English, Public Speaking

University of Texas
01.2004

High School Diploma - AP English

James Martin High School
01.2000

Related coursework: Drama Club, Spanish Club -

Skills

  • Punctual and Reliable
  • Effective Communication
  • Self-Motivated and Independent
  • Teamwork and Cooperation
  • Attention to Detail

References

References Upon Request

Languages

  • Bi-lingual with excellent written and verbal communication skills in English and Spanish.
  • Timeline

    Patient Safety Attendant

    Medical City Plano
    01.2022 - 10.2022

    Shipping and Receiving Clerk

    Amazon
    12.2020 - 05.2021

    Bachelors of Science - Sociology, English, Public Speaking

    University of Texas

    High School Diploma - AP English

    James Martin High School

    Related coursework: Drama Club, Spanish Club -

    Rina Urquieta