Joanna Trujillo Fernandez
Cypress,TX
Summary
Seasoned professional with a robust background in logistics and education, notably as a Delivery Driver for DoorDash, where I honed my time management and customer service skills. Demonstrated ability to improve customer satisfaction and streamline operations, leveraging problem-solving abilities and Spanish fluency. Proven track record in fostering team collaboration and enhancing organizational efficiency.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Mortuary Administrator
Betancourt Mortuary
02.2017 - 12.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Sport Academy Director
Francisco De Miranda
10.2012 - 11.2016
- Developed strong relationships with parents, school staff, and community members to foster a supportive learning environment.
- Increased enrollment rates by promoting the Academy through open houses, community events, and targeted marketing efforts.
- Expanded extracurricular activities offerings to enrich students'' academic experiences outside of the classroom setting.
- Enhanced communication between faculty members, administration, parents, and students through regular meetings and transparent reporting practices.
PE Teacher
Fajardo Calisto Garcia School
09.2009 - 09.2012
- Managed and maintained school equipment and facility grounds.
- Enhanced students'' understanding of healthy lifestyle choices through the integration of nutrition education in lesson plans.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Managed extracurricular athletic programs successfully, coaching various sports teams and coordinating tournaments.
Education
Physical Education - Physical Education Teaching And Coaching
Universidad Camilo Cienfuego
Matanza, Cuba07.2009
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Order Verification
- [Spanish] Fluency
- Delivery Verification
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Mortuary Administrator
Betancourt Mortuary
02.2017 - 12.2022
Sport Academy Director
Francisco De Miranda
10.2012 - 11.2016
PE Teacher
Fajardo Calisto Garcia School
09.2009 - 09.2012
Physical Education - Physical Education Teaching And Coaching
Universidad Camilo Cienfuego