Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faanati Sheck

Anchorage,AK

Summary

Proactive Customer Service Specialist skilled in prioritizing tasks and managing multiple responsibilities in fast-paced environments. Experienced in collaborating with teams to achieve goals and effectively resolving escalated support issues. Strong organizational and time management skills contribute to improved customer satisfaction and positive outcomes.

Overview

1
1
Language
2
2
years of professional experience

Work History

Customer Service Representative

Jim Dooley's Athletic Supply
Anchorage , AK
06.2024 - Current
  • Resolved customer complaints through effective communication and problem-solving.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product inquiries and order placements.
  • Processed returns and exchanges according to company policies.
  • Collaborated with team members to ensure a positive shopping experience.

Education

High School Diploma -

Waianae High School
Honolulu, HI
06-2007

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Sales support
  • Complaint resolution
  • Money handling
  • Goal orientation
  • Order processing

Languages

Samoan
Professional

Timeline

Customer Service Representative

Jim Dooley's Athletic Supply
06.2024 - Current

High School Diploma -

Waianae High School
Faanati Sheck