Fabby Tulloch
Fort Pierce,FL
Summary
Results-driven financial professional with a history of surpassing financial targets. Expertise in improving accuracy and compliance through effective issue resolution and process analysis. Demonstrated leadership and collaboration skills that enhance organizational efficiency and support team success.
Overview
14
14
years of professional experience
Work History
Lead Patient Financial Associate
Baptist Health
Boynton Beach, Florida
05.2016 - Current
- Motivated team to consistently meet monthly and quarterly financial quotas.
- Investigated and resolved discrepancies in financial accounts, ensuring accuracy and compliance.
- Ensured that all bills are paid accurately and in accordance with policies and procedures.
- Planned, organized, and coordinated financial work assignments.
- Processed customer bills using financial software, card payments, and cash collections.
- Effectively communicated file status progression from pre-admission schedules, and pending verification, to inpatient and/or outpatient conversion.
- Demonstrated strong working knowledge of regulatory requirements.
- Adhered to departmental controls and regulations, reinforcing ethical conduct in financial processes.
- Performed process analysis and communicated recommendations to management.
- Analyzed workflow, briefed, and supervised the night staff.
Benefit Manager
Aetna Life Insurance Company
Plantation, Florida
05.2014 - 02.2016
- Administered STD, FMLA, and LOA disability claims to ensure compliance and support for affected employees.
- Collaborated with team members to streamline processes for timely return-to-work outcomes.
- Coordinated with healthcare providers to obtain detailed information on treatment plans and range of motion.
- Helped employer create modified work schedules to facilitate a timely and safe return to work RTW for all.
- Reviewed medical records and processed payments with timeliness and accuracy.
- Requested legal and medical escalation for further determination of cases.
- Performed root-cause analysis to identify potential resolutions.
- Maintained advanced knowledge of systems and tools used by the department.
- Organized workflow to ensure department responsibilities are satisfied.
HR Coordinator/Credentialing Specialist & Safety Officer
Broward Community & Family Health
Hollywood, Florida
01.2013 - 04.2014
- Coordinated all human resource activities including, new employee orientation, personnel policy implementation, benefits management, credentialing of centers licensed independent practitioners.
- Maintained personnel files while identifying and addressing staff training requirements to ensure compliance and development.
- Conducted Environment of Care (EOC & EOA) risk assessments and monitoring activities to uphold ongoing compliance with center's EOC plans.
- Chaired the EOC Committee, guiding its initiatives.
- Established and managed process for receiving, documenting, tracking, investigating, and resolving reported violations, enhancing organizational accountability.
- Supported team operations during temporary role.
Education
Master of Science - Accountancy
University of Phoenix
Phoenix, AZ01-2020
Master of Science - Business Administration And Management
DeVry University
Miramar, FL11-2010
Bachelor of Science - Hospitality Management
Johnson & Wales University
North Miami, Florida01-2006
Skills
- Healthcare finance and billing accuracy
- Financial compliance and reporting
- Regulatory compliance and knowledge
- Analytical thinking and problem solving
- Team coordination and collaboration
- Effective communication skills
- Patient advocacy and relations
- Compliance management and oversight
- Claims processing and administration
- Leadership and team management
- Process improvement and workflow organization
- Risk assessment and conflict resolution
- Credentialing documentation and privileging
- Employee benefits management and payroll administration
- Account reconciliation and confidentiality
- Data analysis and mathematical accuracy
- Time management and task prioritization
Timeline
Lead Patient Financial Associate
Baptist Health
05.2016 - Current
Benefit Manager
Aetna Life Insurance Company
05.2014 - 02.2016
HR Coordinator/Credentialing Specialist & Safety Officer
Broward Community & Family Health
01.2013 - 04.2014
Master of Science - Accountancy
University of Phoenix
Master of Science - Business Administration And Management
DeVry University
Bachelor of Science - Hospitality Management
Johnson & Wales University