Fabian Azocar
Katy,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. as well as hardworking and passionate job seeker with strong organizational skills eager to secure needed job position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
FedEx
02.2023 - 10.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Implemented innovative packaging solutions, minimizing product damage during transit.
Printer Field Technician
Pacific Office Automation
04.2021 - 02.2023
- Troubleshot technical issues efficiently to minimize delays in project completion times.
- Enhanced print quality by maintaining and calibrating printing equipment regularly.
- Maximized printer lifespan through regular cleaning, maintenance, and timely repairs when necessary.
- Conducted regular maintenance on printing equipment, reducing machine downtime and ensuring continuous operation.
- Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
Education
High School Diploma -
Mayde Creek High School
Houston, TX05.2004
Skills
- Customer Service
- Data Entry
- Customer Relations
- Call center experience
- Money handling abilities
- Technical Support
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Customer Service Representative
FedEx
02.2023 - 10.2023
Printer Field Technician
Pacific Office Automation
04.2021 - 02.2023
High School Diploma -
Mayde Creek High School
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