Fabian Black
Wixom,MI
Summary
Dynamic and dependable professional with a proven track record at FedEx, excelling in customer service and safe driving. Skilled in GPS navigation and route management, I consistently achieved on-time deliveries, enhancing customer satisfaction. My strong teamwork and problem-solving abilities foster collaboration and efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Delivery Driver
FedEx
Austin, TX
2024 - 01.2026
- Operated delivery vehicles safely and efficiently to meet scheduled timelines.
- Loaded and unloaded packages while adhering to safety protocols and procedures.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated effectively with customers to ensure satisfaction and resolve issues.
- Navigated routes using GPS technology to optimize delivery efficiency.
- Collaborated with warehouse staff to coordinate package pickups and drop-offs.
- Assisted in training new drivers on operational standards and safety practices.
- Monitored vehicle condition, performing routine inspections to ensure safety compliance.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Production Manager
Pak-Rite
Wixom, MI
05.2020 - 09.2023
- Directed daily production operations, ensuring compliance with safety and quality standards.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Coordinated cross-functional teams to streamline workflows and enhance communication.
- Trained new employees on production techniques and safety protocols, fostering a culture of excellence.
- Analyzed production data to identify trends and recommend strategic adjustments for performance enhancement.
- Developed and maintained production schedules, optimizing resource allocation and minimizing downtime.
- Collaborated with management on budget planning, aligning production goals with financial targets.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Reviewed work for quality and compliance with company standards and design specifications.
- Delivered direct feedback to senior management regarding project visibility and status.
Construction Worker
Craftsman Roofing and Restoration
Fort Myers, FL
10.2017 - 04.2020
- Operated various power tools to complete roofing installations and repairs.
- Assisted in the setup and maintenance of job sites, ensuring safety compliance.
- Facilitated collaboration among team members to execute construction tasks efficiently.
- Conducted quality checks on materials before installation to ensure adherence to standards.
- Followed blueprints and project plans to accurately install roofing systems.
- Participated in safety training sessions, promoting workplace safety culture among crew members.
- Maintained clean and organized work areas to enhance operational efficiency.
- Supported senior workers in complex tasks, gaining hands-on experience in roofing techniques.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Education
Business Administration And Management
Columbus State Community College
Columbus, OHHigh School Diploma - American History
Whitmer High School
Toledo, OH06.1995
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
Clean driving record
GPS and route planning
Route management
Safe driving record
GPS navigation
Heavy lifting
Map reading and navigation skills
Vehicle cleaning and maintenance
Delivery scheduling
Stocking and inventory
Forklift operation
Complex Problem-solving
Cargo handling
Quality assurance
Safe driver training
Vehicle inspection
Client relationship management
Documentation and reporting
Order verification
Equipment operation
Vehicle maintenance
Pre-trip and Post-trip inspections
Timeline
Production Manager
Pak-Rite
05.2020 - 09.2023
Construction Worker
Craftsman Roofing and Restoration
10.2017 - 04.2020
Delivery Driver
FedEx
2024 - 01.2026
Business Administration And Management
Columbus State Community College
High School Diploma - American History
Whitmer High School