Managed daily operations for multiple divisions, overseeing teams responsible for scheduling, payroll, and Security, managing approximately 2500 contract weekly Security hours. Establish, maintain, and review weekly schedules; match available staff to posts and minimizes non-billable overtime: contact and redeploy staff to fill call-offs. Respond to schedule changes and client requests. Track requests for time off, including vacation and personal leave, call-offs, etc., to ensure contractual hours are met. Ensure proper billing is maintained and payroll inquiries/issues have been handled appropriately. Enforce all company policies/procedures regarding disciplinary action process, including removal of Security Officers from posts based on client complaints, attendance issues or other performance matters. Responsible for the recruiting, screening, and onboarding of Security Candidates/New Hires. Accounts managed include
City of Fresno, Foods Co, Superior grocers, 99 cents, Fresno Housing Authority and Stanislaus Regional Transit Authority
Flex Security Officer
Admiral Security Services, Inc
San Jose, Ca
02.2017 - 12.2019
Responsible for the safety and security of the facilities assigned. Acted as a visible deterrent to crime and client rule infractions, as well as detect and report suspicious, unsafe, or criminal behavior that posed a possible threat to property, clients, guests, and employees of the locations assigned. Received work schedule on a daily and/or weekly basis, which included vehicle patrol, foot patrol, dispatch and lobby positions. Accounts I worked at include the following
Marriott, Whole Foods, Valleyfair Mall, PG&E Gilroy Outlets, and community centers.
Office Clerk
Tulare County Superior Court
Visalia, Ca
06.2016 - 08.2016
Performed clerical and administrative duties in an office setting to ensure the company’s daily operations ran efficiently. Assisted with organizing and executing data entry projects and meeting deadlines. Maintained inventory of office supplies on a weekly basis and placed orders accordingly. Conducted office document filing duties and maintained appropriate logs and tracking of documentation. Assisted with coordinating and planning of executive meeting and employee events.