Fabian Gutierrez
Norco,CA
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases, notably at Cash Keeper Financial. Specializes in customer relationship building and cold-calling, achieving significant sales revenue growth. Demonstrates exceptional interpersonal communication skills and a results-driven approach, ensuring repeat business and strong client relationships.
Overview
2
2
years of professional experience
Work History
Sales Representative
Cash Keeper Financial
01.2023 - 04.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
Cashier/Food Service Worker
Boudin SF
04.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Arts - Business Administration And Management
California State Polytechnic University, Pomona
Pomona, CA05.2027
High School Diploma -
Santa Ana High School
Santa Ana, CA06.2023
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Client Service
- Objection handling
- Cold-calling
Timeline
Sales Representative
Cash Keeper Financial
01.2023 - 04.2024
Cashier/Food Service Worker
Boudin SF
04.2022 - 01.2023
Bachelor of Arts - Business Administration And Management
California State Polytechnic University, Pomona
High School Diploma -
Santa Ana High School
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