Summary
Overview
Work History
Education
Skills
Professional Organizations
Timeline
Generic

Fabian Gutierrez

Mesa,AZ

Summary

Multifaceted professional with over 10 years of comprehensive, yet diverse experience in fields such as

medical, retail, technical operations, and client service experience. Disciplined and always seeking to learn in order to find ways to improve and create ways to become more efficient.

Overview

10
10
years of professional experience

Work History

Optician

Akers Pearson Eyecare
Mesa , AZ
09.2022 - Current
  • Translate and educate on both the benefits and eyewear knowledge that would best suit patients.
  • Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
  • Lab inspections are conducted to ensure eyeglass accuracy before releasing them to patients, based on the standards of the ABO.
  • Maintained records of prescriptions, orders and payments.
  • Translated for Spanish-speaking patients on both the optical and medical sides.
  • Interviewed and assisted with the selection process for potential future employees.
  • Trained new staff on the day-to-day operations and created a system to allow an efficient way to submit insurance claims.

Eyewear Consultant

LensCrafters
Mesa , AZ
12.2016 - 09.2022
  • Provided customer service to eyewear shoppers, answering questions and addressing concerns regarding their prescription or insurance needs.
  • Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
  • Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
  • Followed up on the patient's progress in adapting to the dispensed eyewear, and performed adjustments and repairs.
  • Analyzed customer feedback data to identify areas of improvement within the store's operations.
  • Took part in the interview and selection process for potential new employees.

Sales Associate

Vans
Mesa , AZ
12.2015 - 10.2016
  • Developed promotional strategies to increase sales volume.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted customers with their selections in products, and educated them on proper care and benefits of shopping with us.

Education

Bachelor of Arts - Spanish

Arizona State University
Tempe, AZ
05-2021

Skills

  • Bilingual: Spanish
  • Advanced MS Excel, PowerPoint, and Word
  • Self-motivated
  • Time management
  • Flexibility and adaptability
  • Problem-solving
  • Organized
  • Critical thinking

Professional Organizations

  • Volunteer member at Care Partnership. Helped tutor children with school projects and organized field trips and activities for them.

Timeline

Optician

Akers Pearson Eyecare
09.2022 - Current

Eyewear Consultant

LensCrafters
12.2016 - 09.2022

Sales Associate

Vans
12.2015 - 10.2016

Bachelor of Arts - Spanish

Arizona State University

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