Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Fabian Martinez

San Bernandino ,CA

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Unit Supply Specialist (92Y)

US Army
09.2017 - Current
  • Completed regular inventory counts of equipment on book for unit.
  • Maintained records of supply transactions for accuracy and tracking.
  • Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
  • Tracked unit supply budget and reported discrepancies to promote adherence.
  • Oversaw and helped manage over $100,000 worth of military equipment.
  • Advisor to unit commander.

Customer Service Representative

Convey Health Solutions
01.2015 - 09.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Assisted over 50 customers per day.
  • Maintained up-to-date knowledge of product and service changes.

Education

Bachelor of Science - Information System Security

American Military University
Charles Town, WV
02.2025

High School Diploma -

Cibola High School
Yuma, AZ
05.2015

Skills

  • Computer Troubleshooting
  • Tracking and Documentation
  • Customer Service
  • Managing Multiple Tasks
  • Organizational Skills
  • Resolve Technical Problems
  • Critical Thinking
  • Task Prioritization
  • Time management

Certification

  • A+ Certified, CompTIA - August 31, 2023 - August 31, 2026

Languages

Spanish
Native or Bilingual

Timeline

Unit Supply Specialist (92Y)

US Army
09.2017 - Current

Customer Service Representative

Convey Health Solutions
01.2015 - 09.2017

Bachelor of Science - Information System Security

American Military University

High School Diploma -

Cibola High School

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Fabian Martinez