Summary
Overview
Work History
Education
Skills
Timeline
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Vanesa Mclaughlin-Donaldson

Santa Rosa Beach,FL

Summary

Experienced and self-motivated individual bringing forth valuable customer service experiences and a passion for learning. Versatile and results-oriented professional with the United States Army National Guard. Demonstrated expertise in restaurant operations and a proven track record of enhancing customer satisfaction. Skilled in leading teams and streamlining processes for improved efficiency.

Overview

12
12
years of professional experience

Work History

Unit Supply Specialist (92Y)

United States Army National Guard
03.2024 - Current

Assisting with ordering and issuing of supplies needed to complete everyday tasks.

Shift Leader

Lost Pizza Co.
09.2023 - Current
  • Daily opening and closing of restaurant.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Toll Booth Operator

United Management Services
05.2012 - 08.2021
  • Toll Booth Operator
  • Customer Service Representative
  • Operated cash register to process customer transactions, top-ups and tag reloads.
  • Exhibited efficiency and speed when assisting customers.
  • Maintained a professional appearance and demeanor at all times, representing the company brand in a positive light to both patrons and coworkers alike.

Education

Unit Supply Specialist Course

United States Army Quartermaster School
Fort Gregg-Adams, Virginia
10.2024

High School Diploma -

St Jago High School
Spanish Town, Jamaica
07.2010

High School Diploma -

Jonathan Grant High School
Spanish Town, Jamaica
07.2008

Skills

  • Time Managhement
  • Leadership Experience
  • Teamwork
  • Computer Proficient
  • Warehouse Operations
  • Supply Chain Operations
  • Customer Care Representative

Timeline

Unit Supply Specialist (92Y)

United States Army National Guard
03.2024 - Current

Shift Leader

Lost Pizza Co.
09.2023 - Current

Toll Booth Operator

United Management Services
05.2012 - 08.2021

Unit Supply Specialist Course

United States Army Quartermaster School

High School Diploma -

St Jago High School

High School Diploma -

Jonathan Grant High School
Vanesa Mclaughlin-Donaldson