Fabian Morales Herrera
Broomfield,CO
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Jack in the Box
Broomfield
09.2023 - Current
- Managed daily operations to ensure smooth restaurant functionality.
- Trained and supervised staff to maintain high service standards.
- Implemented inventory controls to optimize stock levels and minimize waste.
- Scheduled employee shifts to ensure adequate coverage during peak hours.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Skills
- Inventory management
- Customer service
- Shift scheduling
- Food safety compliance
- Conflict resolution
- Team leadership
- Communication skills
- Problem solving
- Time management
Timeline
Restaurant Manager
Jack in the Box
09.2023 - Current