Fabian Orozco
Mesquite,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
15
15
years of professional experience
Work History
Area Manager Trainee
Little Caesars Pizza
03.2019 - 09.2023
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
- Analyzed customer feedback to identify areas for improvement.
- Used company reports to analyze sales, gross profit and inventory activities.
Sales Manager
Interceramic Inc.
01.2011 - 02.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Front Desk Receptionist
Four Seasons Hotels And Resorts
11.2008 - 01.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
High School Diploma -
Irving High School
Irving, TX05.2007
Skills
- Disciplinary Action
- Project Support
- Business Planning
- Manager Coaching and Training
- Loyalty Building
- Overseeing Logistics
Bilingual
Speak, write and read fluent in spanish and english
Languages
Spanish
Native or Bilingual
Timeline
Area Manager Trainee
Little Caesars Pizza
03.2019 - 09.2023
Sales Manager
Interceramic Inc.
01.2011 - 02.2019
Front Desk Receptionist
Four Seasons Hotels And Resorts
11.2008 - 01.2011
High School Diploma -
Irving High School
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