Fabian Shibly
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Clerk
Callahead
New York, NY
03.2024 - Current
- Performed data entry tasks to update customer accounts records.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Provided excellent customer service to ensure satisfaction.
- Utilized computer software programs to create reports, labels, forms.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Processed customer payments accurately and efficiently.
Math and Science Tutor
BMCC
New York, NY
01.2021 - 11.2023
- Maintained accurate records of student attendance, grades, and progress reports.
- Conducted assessments to evaluate the progress of each student.
- Developed personalized learning plans based on the individual needs of each student.
- Organized review sessions before tests or quizzes for a more comprehensive understanding of the subject matter.
- Served as a mentor for struggling students who needed additional support outside the classroom environment.
- Motivated students to take ownership of their learning by encouraging self-reflection.
Manager
Great American Health Bar
New York, NY
05.2015 - 03.2020
- Ensured compliance with regulatory requirements and industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored, and trained team members to improve their job performance.
Education
Bachelor of Science - Computer Science
City College of New York
New York, NY05-2022
Skills
- Network troubleshooting
- Systems maintenance
- Technical support
- Script development
- Operating system installation
- Customer relationship management
- Budget monitoring
- Team building
- Effective communication
- Mentoring and coaching
- Personalized planning
Timeline
Clerk
Callahead
03.2024 - Current
Math and Science Tutor
BMCC
01.2021 - 11.2023
Manager
Great American Health Bar
05.2015 - 03.2020
Bachelor of Science - Computer Science
City College of New York
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