Fabiana Saracino
Rochester,MI
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at completing creative projects and marketing assignments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Rochester Chop House
Rochester, MI
05.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Head Hostess
Rochester Chop House
Rochester, MI
08.2020 - 05.2024
- Maintained accurate records of reservations and wait times.
- Trained new staff on proper hosting procedures and policies.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
Education
Bachelor of Arts - Commercial And Advertising Art
Michigan State University
East Lansing, MI05-2027
High School Diploma -
Rochester Adams High School
Rochester Hills, MI05-2023
Skills
- Creative Direction
- Microsoft 365 expertise
- Social Media Management
- Spreadsheet Management
- Sales Techniques
- Exceptional customer service
Affiliations
Business Professionals of America (2021-2023)
- Completed business projects / simulations modeling the modern business world
- Received gold and silver medals at 2 regional competitions, attended 2 state competitions
National Honors Society (2021-2022)
- Volunteered for the Veteran’s Tribute of Oakland Township and Dinosaur Hill Nature Preserve
- Tutored students in AP coursework for a collective 16 hours
- Led a school-organized candy drive for our veterans
JV Cross Country (2019-2020)
- Attended daily practices and weekend 5k meets, achieving six personal records throughout the season
Interests
- Skiing
- Running
- Traveling
References
References available upon request.
Timeline
Server
Rochester Chop House
05.2024 - Current
Head Hostess
Rochester Chop House
08.2020 - 05.2024
Bachelor of Arts - Commercial And Advertising Art
Michigan State University
High School Diploma -
Rochester Adams High School
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