Fabiana Sivira
Davenport,FL
Summary
Dynamic professional with a proven track record in customer service and nail art techniques, demonstrated during my tenure at The Grove Resort And Spa. Excelled in building customer loyalty and team collaboration, significantly enhancing client satisfaction. Skilled in health and safety compliance, ensuring top-notch service delivery and operational excellence.
Transitioning from customer-focused, creative environment to explore new opportunities. Developed strong client interaction and artistic skills. Seeking to apply these transferable skills in dynamic and engaging new field.
Overview
2
2
years of professional experience
Work History
Nail Technician
Independant
09.2024 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Lead Line Cook
The Grove Resort And Spa
11.2023 - 06.2024
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Housekeeper
Reunion Resort And Golf Club
08.2023 - 10.2023
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
No Degree - Enfermeria
UNIR
VenezuelaHigh School Diploma -
Andres Eloy Blanco
Venezuela07-2016
Skills
- Customer service
- Time management
- Problem-solving skills
- Relationship building
- Team collaboration
- Nail art techniques
Languages
ingles
Limited Working
Spanish
Native or Bilingual
Timeline
Nail Technician
Independant
09.2024 - Current
Lead Line Cook
The Grove Resort And Spa
11.2023 - 06.2024
Housekeeper
Reunion Resort And Golf Club
08.2023 - 10.2023
No Degree - Enfermeria
UNIR
High School Diploma -
Andres Eloy Blanco
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