Fabiel Toribio
North Miami,FL
Summary
Dependable with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction. Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Car Rental Agent
Turo
12.2021 - Current
- Managed multiple tasks in high-volume environment.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
Taxi Driver
Uber
02.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Bartender and Bareback
Club Boii
10.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Stocker
Publix Grocery Store
08.2020 - 10.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Food Delivery Driver
Uber Eats And Postmates
08.2019 - 06.2020
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Server
AD Events To Go
12.2018 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Tires Specialist
Braman Cadillac
12.2018 - 08.2019
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
Education
Master of Arts - Architecture
Florida International University
Miami, FL01.2025
Associate of Arts - Architecture
Miami Dade College
Miami, FL04.2023
Skills
- Active Listening
- Analytical and Critical Thinking
- Multitasking Abilities
- Planning and Coordination
- Maintenance and Repair
- Decision-Making
- Training and Development
- Organization and Time Management
- Interpersonal Communication
- Written Communication
- Self-Motivated
- Excellent Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Rental Agent
Turo
12.2021 - Current
Taxi Driver
Uber
02.2021 - Current
Bartender and Bareback
Club Boii
10.2020 - Current
Stocker
Publix Grocery Store
08.2020 - 10.2021
Food Delivery Driver
Uber Eats And Postmates
08.2019 - 06.2020
Server
AD Events To Go
12.2018 - 12.2019
Tires Specialist
Braman Cadillac
12.2018 - 08.2019
Master of Arts - Architecture
Florida International University
Associate of Arts - Architecture
Miami Dade College
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