Fabienne Mentor
Charlotte,NC
Summary
Entry-level IT professional with hands-on experience in networking and system troubleshooting, including Cisco Packet Tracer labs and Linux environments. Currently working at Amazon, demonstrating strong reliability, problem-solving, and operational efficiency in high-volume environments. Skills in diagnosing connectivity issues, configuring basic network services, and supporting system performance. Seeking an IT Support or Network Technician role to further develop technical expertise in real-world environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
WAREHOUSE ASSOCIATE
Amazon
Charlotte, NC, USA
06.2024 - Current
- Collaborated with team members to meet daily operational targets in a fast-paced environment
- Troubleshoot and resolved process issues on the floor, improving efficiency
- Managed multiple tasks under tight deadlines
- Operated material handling equipment to efficiently transport goods within warehouse environment.
Education
Associate of Applied Science (AAS) - Information Technology-Network Management & Cybersecurity
Central Piedmont Community College
Charlotte, NC, USA01-2028
Skills
- Networking: TCP/IP, DNS, DHCP, LAN/WAN
- Systems: Windows, Linux
- Tools: Cisco Packet Tracer, VirtualBox
- Programming: Python
Certification
- CompTIA Network+ - Planned
- Cisco CCNA - In progress (Expected 2026)
LANGUAGES
Haitian Creole
French
English
Spanish
Timeline
WAREHOUSE ASSOCIATE
Amazon
06.2024 - Current
Associate of Applied Science (AAS) - Information Technology-Network Management & Cybersecurity
Central Piedmont Community College
WEBSITES AND SOCIAL LINKS
LinkedIn: https://www.linkedin.com/in/mentor-fabienne-687b1920b