Fabio Teran
Spring,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Friendly Sales Associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Overview
13
13
years of professional experience
Work History
Bilingual Landscaping Supplies Sales Agent
The Ground Up
09.2010 - 03.2019
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- In charge of ordering all landscaping supplies such as gravels, sands, soils, flagstone, etc. from purchase-order creation to receipt of final delivery to multiple store locations.
IT Support Agent
Adecco Employment Agency
04.2006 - 08.2009
In charge of configuring, upgrading, and providing tech support for all workstations at Hewitt and Associates in the Woodlands location. This facility employed 3000 workers in multiple buildings.
Provided level 1 tech support such as installing software image to all workstations for newhires, and follow-up support for all employees.
Education
BS Accounting - Accounting And Business Management
University of New Orleans
New Orleans, Louisiana12.1996
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Resilience Under Pressure
- Adaptability to Change
Fluent in Spanish and Egnlish, written and oral.
Excellent skills in both English and Spanish. This ability has been necessary in Houston due to the large Hispanic customer-base.
Languages
English
Native or Bilingual
Timeline
Bilingual Landscaping Supplies Sales Agent
The Ground Up
09.2010 - 03.2019
IT Support Agent
Adecco Employment Agency
04.2006 - 08.2009
BS Accounting - Accounting And Business Management
University of New Orleans
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