ALMA MOLINA

• Enforced city ordinances including zoning, property maintenance, front-yard parking, junk motor vehicles (JMV), high grass and weeds (HGW), and solid waste violations
• Conducted field inspections and investigations to identify health, fire, safety, and substandard building hazards
• Investigated and enforced compliance for residential, commercial, and multi-family properties
• Responded to citizen complaints and maintained extensive daily public contact through in-person visits, phone calls, emails, and text communication
• Managed a high-volume caseload, handling approximately 30–45 calls, emails, and faxes per day while meeting daily and monthly performance benchmarks
• Prepared detailed reports, case files, notices, citations, and administrative documentation for enforcement actions
• Presented cases before Municipal Court, Justice of the Peace, Building Standards Commission, and hearing officers, including requests for repair or demolition orders
• Testified in court and provided evidence to prosecutors on active citations
• Conducted junk motor vehicle and illegal dumping investigations and assisted with solid waste enforcement as needed
• Maintained accurate daily and monthly trip sheets to track inspections and benchmarks
• Reviewed and processed residential and commercial permit applications
• Prepared PowerPoint presentations, property research, and training materials
• Attended in-person and online training to maintain Code Compliance Officer licensing
• Served as Field Training Officer for new staff, providing guidance on compliance procedures and best practices
• Collaborated with other city departments and community stakeholders to resolve violations effectively
• Distributed educational materials to neighborhoods to promote voluntary compliance

Divisions Worked:

• Neighborhood Investigations
• Building Standards (Multi-Family)
• Solid Waste

Supervisors:
Veronica Tristan, Oscar Reyes, Ken Young, Boyd Oomging, Manuel Ramirez

• Conducted field assessments to collect data and evaluate community needs.
• Collaborated with local agencies to coordinate outreach programs effectively.
• Assisted in implementing safety protocols for field operations and inspections.
• Trained volunteers on best practices for community engagement initiatives.

• Facilitated comprehensive support for physicians and streamlined office operations.
• Facilitated patient preparation for medical examinations.
• Organized and set up rooms for medical procedures.
• Administer vaccines
• Maintaining lab reports
• Provide great customer service
• Managed approximately 30 incoming calls, emails, and faxes per day from patients.

• Maintained presence at the store entrance, greet and welcome customers.
• Watch for suspicious activities from customers or associates.
• Monitor up to 16 CCTV
• Greet Customers / welcome
• Safety and Security of facility, customers and employees
• Monitor 16 cameras – preventing theft
• Watch for suspicious activity

• Maintained custody, control, and accountability of inmates in a secure detention environment
• Ensured safety and security of assigned housing units and facilities through routine security checks
• Supervised inmate movement within the facility in compliance with established procedures
• Utilized emergency response equipment including air packs, fire extinguishers, fire hoses, and medical backboards
• Exercised sound judgment and maintained control during high-stress and emergency situations requiring immediate decision-making
• Supervised inmates assigned to labor details and community service programs, ensuring compliance with court-ordered requirements
• Monitored inmate conduct and enforced facility rules and regulations
• Assisted stranded motorists on major highways and county roads as a Courtesy Patrol Operator
• Removed roadway obstructions and hazards to restore safe traffic flow
• Provided support and assistance to local law enforcement agencies as needed
• Maintained professional communication with the public while delivering roadside assistance
• Oversaw conduct of 72 prisoners to prevent escapes or violent behavior on a regular day.
• Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 72 inmates simultaneously.