Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fabiola Lopez

Las Vegas,NV

Summary

Courteous and professional with all customers. Knowledgeable about menu items, specialty promotions and alcoholic beverages. Hardworking server who thrives under pressure and goes above and beyond to create unforgettable guest experience. Very experienced in serving in high volume atmospheres, while maintaining a positive attitude and great sense of enthusiasm during peak hours.

Overview

6
6
years of professional experience

Work History

Lounge Server

Bardot Brasserie
12.2021 - Current
  • Explained chef specialties and different menu items.
  • Suggested courses, drinks and desserts to meet customer needs and accomplish upsell objectives.
  • Noted dietary requirements when taking down orders.
  • Worked great under fast paced environment, brunch shifts would do 700+ covers occasionally.
  • Provided friendly, attentive, genuine service while establishing a rapport with guests.
  • Provided guest with exceptional customer service making them feel welcomed and giving tourist the best experience while visiting Vegas.
  • Bussed and reset tables and kept lounge/work area clean at all times.


Server

Blume Kitchen & Cocktails
11.2020 - 10.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Skillfully promoted items on bottle list, while assertively up selling menu items.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Assertively upsold alcoholic beverages, appetizers, and desserts.

Bottle Server

Embassy Nightclub
06.2017 - 01.2020
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Displayed enthusiasm and knowledge about the establishment and upsold bottles to all tables
  • Efficiently and accurately took and delivered orders for bottles. Whilst also preparing cocktails at the table, including chilled and mixed shots.

Education

High School Diploma -

Sunrise Mountain High School
Las Vegas, NV
06.2014

Skills

  • Quality control
  • Order accuracy
  • Beverage preparation
  • High energy
  • Cash handling expert
  • Thrives in fast-paced environment
  • Committed team player
  • Organized and efficient server
  • Flexible schedule capability
  • Up-selling capability
  • Quick problem solver

Languages

Spanish
Native or Bilingual

Timeline

Lounge Server

Bardot Brasserie
12.2021 - Current

Server

Blume Kitchen & Cocktails
11.2020 - 10.2021

Bottle Server

Embassy Nightclub
06.2017 - 01.2020

High School Diploma -

Sunrise Mountain High School

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