Fabiola Lee Moro Vélez
Kissimmee,FL
Summary
Highly efficient administrative professional offering several years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Specialist
Modern Dentistry of St Cloud
St. Cloud, Florida
05.2024 - Current
- Managed day-to-day operations for a high-volume dental practice, supporting 50+ patients weekly
- Processed billing, payments, and insurance claims with 99% accuracy
- Verified insurance eligibility and resolved claim discrepancies, reducing outstanding balances by 15%
- Maintained patient records, scheduling systems, and confidential documentation
- Coordinated communication between patients, providers, and insurance companies
Associate Payroll Advocate
Gusto
Kissimmee, FL
12.2023 - 05.2024
- Assisted payroll processing for 100+ employees, ensuring timely and accurate payments
- Handled employee payroll inquiries regarding pay, deductions, and benefits, resolving issues within 48 hours
- Maintained payroll data, processed adjustments, and supported payroll reconciliations
- Collaborated with HR and finance teams to improve payroll efficiency
- Ensured compliance with data privacy and financial regulations
Accounting Intern
Orange County Government
Orlando, Florida
05.2023 - 12.2023
- Assisted with accounts payable and receivable, reconciling invoices and utility payments
- Supported financial reporting and budget tracking for departmental operations
- Maintained accurate financial records in compliance with county policies
- Participated in audit preparation and process improvement initiatives
- Analyzed utility revenue and billing data to support management decisions
Education
Bachelor of Science - Business Administration And Management
Valencia College
Orlando, FL 08.2023 - 08.2024
Skills
- High Attention to Detail & Accuracy
- Analytical & Numerical Skills
- Strong Written & Verbal Communication
- Problem Solving & Issue Resolution
- Time Management & Prioritisation
- Cross-Functional Collaboration (HR, Finance, Operations)
- Customer & Employee Support
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Specialist
Modern Dentistry of St Cloud
05.2024 - Current
Associate Payroll Advocate
Gusto
12.2023 - 05.2024
Bachelor of Science - Business Administration And Management
Valencia College
08.2023 - 08.2024
Accounting Intern
Orange County Government
05.2023 - 12.2023