Summary
Overview
Work History
Education
Skills
Timeline
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Fabiola Soto

Portland,OR

Summary

Bilingual and dependable hospitality worker with experience hosting a family-run Airbnb and working in customer service at restaurants. Skilled in guest communication, and problem-solving in fast-paced, independent environments. Fluent in English and Spanish, and comfortable communicating across phone, email, and in person.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Restaurant Server

Nayar Taqueria
Portland
04.2025 - Current
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled customer inquiries and resolved any service issues promptly.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Trained new employees on restaurant procedures and plating techniques.

Airbnb Host

Family Business
Mesa, Arizona
01.2024 - 03.2025
  • Prepared rental spaces by cleaning and organizing before guest arrivals.
  • Responded to and resolved guest issues or complaints.
  • Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
  • Managed laundry and restocking of linens and towels.
  • Responded to guest inquiries in a timely manner by phone, email, or text.

Waitress

Alejandro’s Mariscos & Bar
Gresham, Oregon
06.2023 - 12.2023
  • Collaborated with team members to create a positive dining experience for all guests.
  • Developed positive relationships with regular customers through friendly conversation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Bachelor of Arts - Hispanic Literature

Universidad De Sonora
Hermosillo, Son
08.2019 - 01.2024

Skills

  • Friendly, clear communication with guests—in person, by phone, and over email
  • Comfortably handling check-ins and answering questions
  • Detail-oriented in cleaning, organizing, and presentation
  • Fast learner with tech tools
  • Responsible and self-sufficient when working alone
  • Bilingual: fluent in English and Spanish

Timeline

Restaurant Server

Nayar Taqueria
04.2025 - Current

Airbnb Host

Family Business
01.2024 - 03.2025

Waitress

Alejandro’s Mariscos & Bar
06.2023 - 12.2023

Bachelor of Arts - Hispanic Literature

Universidad De Sonora
08.2019 - 01.2024

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