Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyshona Robinson

Trenton,NJ

Summary

Detail-oriented healthcare professional with over 4 years of experience in patient care, clinical documentation, and medical office support. Skilled in electronic health records, insurance eligibility verification, appointment scheduling, and referral coordination. Focused on improving patient flow, and supporting smooth daily operations. Adaptable medical assistant with a background in patient care, front office support, and clinical documentation. Known for multitasking, prioritization, and clear communication while supporting providers, monitoring patients, and maintaining accurate records.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Capital Health
Hopewell, NJ
04.2023 - Current

Clinical & Patient Care Duties

  • Patient Preparation: Measure and record vital signs (blood pressure, temperature, pulse, weight), document chief complaints, and summarize patient health histories.
  • Diagnostic & Lab Testing: Perform electrocardiograms (EKGs), point-of-care testing, and collect or process lab specimens (such as blood or urine).
  • State Monitoring: Access and perform monitoring through the New Jersey Prescription Monitoring Program (NJPMP) under the direction of a Licensed Independent Practitioner (LIP) after submitting proper credentials.
  • Room & Equipment Maintenance: Keep examination rooms clean, stocked, and organized, and assist providers during patient exams and minor procedures.

Clerical & Administrative Duties

  • Electronic Health Records (EHR): Document medical histories, current medications, refill information, care plans, and patient phone calls in the EHR.
  • Front Office Cross-Training: Handle patient registration, check-in and check-out duties, claim creation, insurance eligibility verification, appointment scheduling, and phone inquiries.
  • Care Coordination: Assist with discharge paperwork, coordinate referrals to specialists or diagnostic imaging, and manage patient education materials.

Certified Nursing Assistant

ShiftMed
McLean, Virginia
11.2020 - Current
  • Vital Signs & Measurements: Measure blood pressure, heart rate, temperature, and respiration, and record height, weight, and fluid intake/output.
  • Observation and Reporting: Monitor patients for changes in physical, mental, or emotional conditions, and report findings to the nursing staff.
  • Environment and Safety: Stock supplies, and follow infection control protocols.
  • Emotional Support: Offer comfort and companionship to patients, and communicate with families.
  • Documented care tasks in electronic health records and shift notes
  • Followed infection control procedures and cleaned patient care equipment
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Education

Bachelor of Science - Public Health

American Military University
Ranson, WV
06-2029

Skills

  • File Management: Organizing both physical paper filing systems and digital folder structures for fast retrieval
  • Multitasking and prioritization: Juggling high-volume phone calls, walk-in visitors, and tight administrative deadlines
  • Attention to Detail: Proofreading documents, catching scheduling overlaps, and ensuring data accuracy
  • Verbal and written communication: Clear speaking voice and professional email writing skills, with proper spelling and grammar
  • Customer Service: A polite, patient, and welcoming demeanor when greeting guests in person or answering incoming phone calls
  • Discretion and confidentiality: The ability to handle sensitive company, legal, or personal records with strict privacy
  • Microsoft Office & Workspace: Proficiency in Word, Excel, PowerPoint, and Outlook is required to build spreadsheets, draft memos, and manage emails
  • Office Equipment Operation: Ability to use printers, scanners, multi-line phone systems, and fax machines
  • Calendar & Scheduling Software: Experience managing digital calendars, setting appointments, and coordinating meeting links
  • Database and Specialized Tools: Familiarity with record-keeping software, CRM systems, or applicant tracking tools, depending on the industry

Timeline

Medical Assistant

Capital Health
04.2023 - Current

Certified Nursing Assistant

ShiftMed
11.2020 - Current

Bachelor of Science - Public Health

American Military University
Tyshona Robinson