Fabion Burke
Orlando
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Manager
Kingman Van-Line LLC
11.2014 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Operations Customer Service Manager
Pac-N-Go Moving
04.2018 - 03.2022
- Resolved escalated customer complaints with diplomacy, resulting in amicable solutions that maintained long-term relationships.
- Managed daily operations of a high-volume call center, maintaining exceptional service standards and minimizing downtime.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Associate of Applied Science - Computer Installation And Repair Technology
Manhattan School of Computer Technology
Brooklyn, NY11.2007
High School Diploma -
Jamaica Gateway To The Sciences
Jamaica, NY06.2004
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Customer Service Manager
Pac-N-Go Moving
04.2018 - 03.2022
Operations Manager
Kingman Van-Line LLC
11.2014 - Current
Associate of Applied Science - Computer Installation And Repair Technology
Manhattan School of Computer Technology
High School Diploma -
Jamaica Gateway To The Sciences
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