Fabiola Delgado
Summary
Well-rounded Bartender with 3+ years of experience in concocting cocktail drinks and alcoholic beverages. Committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
6
6
years of professional experience
Work History
Server
Colony Palms Hotel
Palm Springs, CA
02.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Vally's
Self-employeed
Palm Springs, CA
03.2019 - Current
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Conducted market research to identify industry trends and customer needs.
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
Bartendeer
Renaissance Hotel
Palm Springs, California
10.2022 - 03.2023
- Mixed syrups following precise recipes to keep adequate supplies on hand.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
- Prepared both alcoholic and non-alcoholic beverages for patrons.
- Met customer, business operations and server needs with minimal errors or delays.
Bartender
Parker Palm Springs
Palm Springs, CA
07.2022 - 10.2022
- Managed bar area, cocktails, menu, and handled inventory, regulation compliance and customer relationships.
- Upsold customers top shelf brands to help boost sales.
- Stayed up-to-date on bar equipment and sanitation standards.
- Mixed and served both alcoholic and non-alcoholic drinks for guests by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
California Pizza Kitchen
06.2021 - 06.2022
- Served patron drinks like beer, wine, and mixed drinks
- Ensuring the bar stayed clean, organized, and fully stocked
- Assisted in training onboarding bartenders
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Upsold customers from shelf to premium brands to help boost sales.
Restaurant Hostess
Swiss Louis
03.2019 - 02.2020
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Maintained customer satisfaction from a variety of people ranging from tour groups to individual customers.
- Provided translations between some groups of customers and servers to uphold business cohesion.
- Temporary assistant manager most days of the week.
- Took reservations through telephone and other media types.
Sales Associate
Sears
11.2017 - 06.2018
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers have a good experience at our store
- Organized and maintained inventory of merchandise.
Education
Bachelor of Science - Biology
San Francisco State University
San Francisco, CA06.2023
High School Diploma -
Kipp San Francisco College Preparatory
San Francisco, CA06.2018
Skills
- Excellent Customer Service
- Teamwork and Professionalism
- Hospitality and Guest Service
- Outgoing Personality
- Food and Beverage Service
- Suggestive Selling
- Responsible Serving
- Health Codes Compliance
Languages
- Fluent in Spanish (writing, reading and speaking)
- Proficient in Portuguese
- Conversational in French
Timeline
Server
Colony Palms Hotel
02.2023 - Current
Bartendeer
Renaissance Hotel
10.2022 - 03.2023
Bartender
Parker Palm Springs
07.2022 - 10.2022
Bartender
California Pizza Kitchen
06.2021 - 06.2022
Vally's
Self-employeed
03.2019 - Current
Restaurant Hostess
Swiss Louis
03.2019 - 02.2020
Sales Associate
Sears
11.2017 - 06.2018
Bachelor of Science - Biology
San Francisco State University
High School Diploma -
Kipp San Francisco College Preparatory
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