Supervise a team of 7 Superintendents & Porters, ensuring efficient operations and high standards of maintenance
Resolving 311 complaints
Sourced and evaluated vendor prices, presenting cost-effective options to the landlord
Administrative Tasks: Scanning and filing HPD violations, maintaining organized and compliant records
Coordinate with vendors regarding tenant maintenance requests
Handling tenant's maintenance requests on a day-to-day basis & HPD violation removal
Facilitated turnover of vacant apartments, ensuring seamless move-in/move-out processes across 25 residential properties
Directed daily operations for over 25 residential properties, ensuring smooth and efficient management
Assistant Property Manager
BEACH LANE MANAGEMENT
Upper Eastside, NY
06.2021 - 11.2021
Supported Property Managers in resolving tenant issues and coordinating maintenance efforts
Conducted inspections of vacant apartments to expedite maintenance and enhance unit readiness
Superintendent
2338 BROADWAY, LLC
Long Island City, NY
03.2015 - 06.2021
Investigated and resolved tenant complaints and violations in adherence to landlord policies
Bookkeeper
SEASON PAINTING INC
New York, NY
06.2019 - 05.2021
Managed financial transactions and prepared payments for utilities and taxes
Education
Undergraduate - Economics
QUEENS COLLEGE
QUEENS, NY
05.2021
Skills
Leadership & Team Management
Strong Problem-solving Abilities
Proficient in Excel and Microsoft Office
Customer service-focused
Tenant relations
Licensure
Real Estate Salesperson License (Pending) State: New York, NY
Status: Passed real estate salesperson exam; awaiting license issuance pending sponsorship by a licensed broker.