Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
Generic

Fadi Awad

Customer Service Representative
Dearborn Heights,MI

Summary

As a seasoned Customer Service Specialist with a proven track record at Target, I excel in building strong customer relationships and resolving issues swiftly, enhancing customer satisfaction. My expertise in price quotes and exceptional communication skills have been pivotal in achieving positive outcomes. I'm committed to leveraging these abilities to contribute significantly to future roles.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

Greenland Store
Dearborn Heights , Michigan
03.2023 - 08.2024

Customer Service Representative

Target
Dearborn Heights, MI
05.2020 - 01.2022
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Updated databases with new and modified customer data.

Education

High School Diploma -

Henry Ford College
Dearborn

Skills

  • Price quotes
  • Good communication skills
  • Customer relations
  • Customer service
  • Excellent written and oral communication

Accomplishments

  • I won representative of the month 7 times at Target

Languages

English
Full Professional
Arabic
Professional

Affiliations

I love any activity that involves interacting and socializing with others since im very outgoing

Timeline

Customer Service Specialist

Greenland Store
03.2023 - 08.2024

Customer Service Representative

Target
05.2020 - 01.2022

High School Diploma -

Henry Ford College

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Fadi AwadCustomer Service Representative