Fadi Majeed
El Cajon
Summary
Adept at enhancing customer experiences and sales at Cafe 21 Hookah Lounge, I leveraged excellent customer service and time management skills to address client needs swiftly, ensuring satisfaction. My ability to work both independently and collaboratively, honed at Macy's, further underscores my proficiency in creating positive, secure environments.
Overview
4
4
years of professional experience
Work History
Hookah Lounge
Cafe 21 Hookah Lounge
11.2020 - 09.2024
- Implemented time management strategies to handle multiple tables simultaneously, ensuring prompt service without compromising attention to detail.
- Addressed any concerns or issues raised by guests promptly, maintaining high levels of satisfaction among clientele.
- Skillfully prepared individualized coal configurations based on customer preferences, resulting in optimal smoking experiences.
- Assisted in increasing overall sales by offering personalized recommendations based on customer preferences.
- Maintained clean and safe work environment.
Macy's Security
Macy's
02.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Skills
- Excellent customer service
- Strong communication skills
- Patience and empathy
- Team player attitude
- Organization and planning
- Teamwork
- Teamwork and collaboration
- Customer service
- Warm and friendly
Accomplishments
- Supervised team of staff members.
Languages
Arabic
Native or Bilingual
Chaldean
Native or Bilingual
English
Native or Bilingual
Timeline
Macy's Security
Macy's
02.2024 - 07.2024
Hookah Lounge
Cafe 21 Hookah Lounge
11.2020 - 09.2024
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