Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Additional Information
Certification
Work Availability
Timeline
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Fadi SHORAB

Fadi SHORAB

Katy,TX

Summary

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking Computer Technician with exceptional insight regarding malware, cyber threats and ways to deflect violations from systems and networks. Diligent employee with expertise upgrading networks, software, applications and hardware. Detail-oriented Car Detailer offers proven customer service and time management abilities. Knowledgeable about washing and waxing techniques and thorough in completing cleaning work. Thrives under pressure and consistently satisfies customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Computer Repair Technician

C-Sat Selution
Houston, TX
01.2019 - 03.2023
  • Checked in computers and performed diagnostics for repair.t=
  • Checked in computers and performed diagnostics for repair.
  • Performed inventories on computers and computer repair equipment.
  • Troubleshot devices to identify and solve issues with hardware or software performance.
  • Utilized password reset utility to unlock units with BIOS password locks.

Baggage Service Agent

ABM Security Services
Houston, TX
06.2016 - 12.2019
  • Kept track of bags from specific flights and logged locations.
  • Safely transfered baggage from aircraft to collection areas.
  • Used scanners to track parcel information, condition or receipt.

Education

High School Diploma -

Spring Branch School of Choice
Spring Branch, TX
06.2006

Skills

  • User Technical Support
  • Security Issues Troubleshooting
  • Training and Presentations
  • Problem Diagnostics
  • Heavy Lifting
  • Safety Procedures
  • Warehouse Safety
  • Warehouse Inspections
  • Shipment Reconciliation
  • Friendly and Personable
  • Professional Networking
  • Facebook Marketplace
  • Customer Seating
  • Microsoft Office
  • People Skills
  • Goal Setting
  • Friendly and Enthusiastic
  • Demonstrating Vehicle Features
  • New Car Purchases
  • Sales and Marketing
  • Sales Conversion
  • Customer Service
  • Building Customer Loyalty
  • Computer Proficiency and Microsoft Office
  • Energy and Physical Stamina
  • Meeting Sales Goals
  • Attention to Detail
  • Flexible Hours
  • Ability to Lift 40 pounds
  • Building Customer Relationships and Loyalty
  • Sales Development
  • Expense Analysis
  • User Technical Support
  • Project Coordination
  • Infrastructure Planning
  • Oracle Certified Professional
  • Security Improvements
  • Business Development Support
  • Organizational Skills
  • Scope Definition
  • Basic Math
  • PPE Use
  • Computer Skills
  • Team Building
  • Maintenance & Repair
  • Flexible Schedule
  • Data Management
  • Relationship Building
  • Problem Resolution
  • Critical Thinking
  • Good Work Ethic
  • Printer repair
  • Desktop component change management
  • Programming
  • DOS
  • Technical Writing
  • Travel planning
  • Emergency and preventive care
  • Follow-up care
  • Network development
  • Product promotions
  • Systems and software programs
  • Strategic planning
  • Staff Training
  • User Technical Support
  • Interpersonal communication skills
  • Sales and marketing strategies
  • Packing and scanning
  • Shipping and receiving
  • Package labeling
  • Teambuilding
  • Flexible and Adaptable
  • Problem-Solving
  • Vendor relationship management

Languages

English
Full Professional
Arabic
Native/ Bilingual

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the best time for outstanding performance and team contributions.

Affiliations

  • Member, Alumni Association
  • Member, Small Family Business Association (2008 - present)

Additional Information

  • I have a diverse background with experience in sales, computer science, and customer service. I worked at a mall store and learned how to communicate effectively with customers. In Egypt, I assisted with my family's business and gained IT development skills. I then worked in shipping and receiving in Phoenix and at an airport in Houston where I learned the importance of excellent customer service. Later, I worked at a computer repair shop troubleshooting and solving customer issues. My goal is to continue expanding my skillset and sharing my expertise with business managers to contribute to their success.

    To succeed in a car dealership, it's crucial to understand your market, set clear sales goals, and know the most popular car makes and models you offer. Identifying your customer base and determining effective advertising methods is also important. Monitoring sales reps' performance will help keep you on track toward achieving your goals.

    A computer technician sets up and fixes hardware and software, provides technical support, helps new employees with IT procedures, and manages security updates for businesses and organizations.

Certification

  • Certified wild computer repair for Chromebooks, C-Sat Solutions - 2019
  • Classic Chevrolet Training - 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Computer Repair Technician

C-Sat Selution
01.2019 - 03.2023

Baggage Service Agent

ABM Security Services
06.2016 - 12.2019

High School Diploma -

Spring Branch School of Choice
Fadi SHORAB