Fadila Alhassan
Austell,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ranstad Staffing Agency
Lithia Springs, GA
03.2023 - 03.2024
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Mentored new employees on procedures and policies to maximize team performance.
Web Application Developer
asomdwee ntontonsom LLC
Remote, Remote
12.2023 - 02.2024
- Developed web applications utilizing HTML, CSS, JavaScript and React.js.
- Implemented new features to enhance the usability of web applications.
- Collaborated with other developers on software design and architecture decisions.
- Maintained existing web application codebase by fixing bugs and refactoring code as needed.
- Deployed new versions of web applications onto staging servers for review prior to release into production environments.
- Utilized version control systems such as Git or SVN for tracking changes made during the development process.
Software Tester
UTest
Remote, Remote
04.2022 - 09.2023
- Verified functionality of new features and bug fixes by running manual tests.
- Reported defects found during testing in a clear and concise manner.
- Reviewed existing applications for potential issues before release into production environments.
- Provided feedback on usability issues encountered during testing sessions.
- Managed multiple projects simultaneously while adhering to tight deadlines set by management.
- Checked software programs for usability, functionality and design issues.
Education
Coding Bootcamp Graduate - Web Development
TECH.I.S. Coding Bootcamp
Online09-2023
High School Diploma -
Swedru Senior High School
Ghana05-2014
Skills
- Team Development
- logistics industry regulations knowledge
- Receiving support
- Microsoft Office Suite
- Quality Assurance Controls
- Computer Proficiency
- Microsoft Office expertise
- Adaptive team player
- Order Fulfillment
- Typing proficiency
- Reading Comprehension
- Microsoft PowerPoint
- Medical terminology knowledge
- Coordination
- Positive and professional
- Active Listening
- Spreadsheets
- Critical Thinking
- Research
- Microsoft Outlook
- Problem-solving abilities
- Multi-Task Management
Affiliations
- Reading and taking important note
- Exercising
- playing football at my leisure time
- Listening to podcast
Accomplishments
TECH.I.S Coding bootcamp graduate logo
Certification
- CNA certificate
- Business Analyst certificate
Timeline
Web Application Developer
asomdwee ntontonsom LLC
12.2023 - 02.2024
Customer Service Representative
Ranstad Staffing Agency
03.2023 - 03.2024
Software Tester
UTest
04.2022 - 09.2023
Coding Bootcamp Graduate - Web Development
TECH.I.S. Coding Bootcamp
High School Diploma -
Swedru Senior High School
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