Fadumo Ikar
Columbus,OH
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Ready to learn new skills and get more experience
Overview
12
12
years of professional experience
Work History
Teacher
A&B child daycare
Columbus, Ohio
04.2024 - 08.2024
Cashier
Herbal home
Kuala Lampur, Malaysia
08.2017 - 03.2019
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Helped customers find specific products, answered questions, and offered product advice.
Supervisor
Max sales company
Yemen Sana’a
04.2012 - 05.2014
- Determined consumer needs to provide products and services appealing to larger market.
- Created new strategies for improving customer service standards within the organization.
- Responded to customer questions regarding products, prices and availability.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Trained new employees on company policies and procedures.
Education
Certificate of Basic Fares And Ticketing -
Yemenia Training Center
Yemen Sana’a01-2015
Certificate of Customary Service -
Customer Service Training
Yemen Sana’a01-2014
Certificate of completion -
Computer Training Centre
Yemen Sana’a01-2012
High School Diploma -
High School
Yemen Sana’a01-2010
Skills
- Community involvement
- Empathy and patience
- Curriculum implementation
- Standardized testing techniques
- ESL- english as second language
- Flexible and adaptive
- Behavior management
- Group and individual instruction
- Small group instruction
- Social-emotional learning
- Public speaking
- Team building
Timeline
Teacher
A&B child daycare
04.2024 - 08.2024
Cashier
Herbal home
08.2017 - 03.2019
Supervisor
Max sales company
04.2012 - 05.2014
Certificate of Basic Fares And Ticketing -
Yemenia Training Center
Certificate of Customary Service -
Customer Service Training
Certificate of completion -
Computer Training Centre
High School Diploma -
High School