Fadwa Madain
Anaheim,CA
Summary
Experienced Personal Assistant and Banquet Captain with nine years of working experience supporting busy company owners and leadership. Proficient in assisting with both business and personal requirements to promote efficiency. Highly-organized with talent for multitasking using superior time management and decision-making abilities. Dedicated Salon Manager bringing 10 years of progressive experience in industry. Expertise in business development and marketing. Collaborative team player excels in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Banquet Manager
The Grand Theater
Anaheim, CA
07.2018 - Current
- Delegated tasks to staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
Store Associate
Kud'ci Beauty Supply
Irvine, CA
06.2022 - 06.2024
- Worked to continuously increase salon business through effective sales by 15%, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Scheduled employees to maintain adequate coverage during business hours.
Banquet Captain
Disneyland Hotel
Anaheim, CA
12.2018 - 12.2020
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Directed and managed banquet functions for 1000+ person event.
Banquet Captain
ESPN Zone
Anaheim, CA
11.2012 - 06.2018
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Set schedules for 29 staff by planning and designating shifts and hours and was able to increase positions based on sales.
Education
Associate of Science - Business Administration
Santiago Canyon College
Orange, CA06.2021
Skills
- Proper phone etiquette
- Client satisfaction
- Perform well in high-demand, fast-paced environments
- Excellent communication skills
- Friendly, positive attitude
- Fast learning
Timeline
Store Associate
Kud'ci Beauty Supply
06.2022 - 06.2024
Banquet Captain
Disneyland Hotel
12.2018 - 12.2020
Banquet Manager
The Grand Theater
07.2018 - Current
Banquet Captain
ESPN Zone
11.2012 - 06.2018
Associate of Science - Business Administration
Santiago Canyon College
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