Fady Azzo

• Maintained up-to-date knowledge of market trends, ensuring the provision of accurate investment recommendations to clients.
• Delivered informative presentations at industry events, showcasing company offerings and attracting new business partners.
• Leveraged strong communication skills to build trust with clients and maintain high levels of retention over time.
• Diversified client portfolios by offering a range of suitable investment products, minimizing risk exposure.
• Managed multiple accounts simultaneously while maintaining attention to detail and accuracy in all transactions.
• Increased sales revenue by identifying prospective customers and presenting compelling product offerings.
• Collaborated with team members to develop innovative sales strategies, resulting in higher success rates.
• Provided exceptional customer service by promptly addressing inquiries or concerns from both existing and potential clients.
• Initiated and developed partnerships with other industry professionals, resulting in mutually beneficial referral relationships.
• Arranged for inspections and survey of sold products
• Recorded supporting documentation for phone calls and written correspondence, with following with up to 17 times in 2 years with customers

• Built relationships with customers to encourage repeat business.
• Collaborated with team members to achieve monthly sales targets.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Managed returns, exchanges and refunds in accordance with Wholesale policy.

n sales techniques and product features, boosting overall team performance.

• Coordinated sales promotions and events to drive wholesale traffic and increase sales volume.
• Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
• Enhanced store revenue by consistently exceeding personal sales targets up to 2.1 million a month in 3 years solely through effective customer engagement and product knowledge.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accepted payments on every invoice and passed it to accounting
• Developed strong rapport with customers and created positive impression of business.
• Self-motivated, with a strong sense of personal responsibility, Worked as a salary only employee
• Traveled 9 states to meet and develop new business ideas for chain stores with 10k+ locations

• Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
• Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
• Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
• Oversaw cash handling procedures for accuracy, reducing discrepancies in daily reconciliations substantially over time.
• Developed relationships with suppliers to negotiate favorable pricing, secure exclusive products, and maintain consistent stock levels.
• Managed store budget effectively to minimize expenses while maintaining adequate staffing levels and ensuring necessary resources were available for smooth operations.
• Reported issues to higher management with great detail.
• Managed the set up of POS to ensure simple tasks are done accurately assisted with 40-50 calls a day