Fatimah Abdus-Salam
Brooklyn,NY
Summary
Highly motivated and experienced administrative professional. Maintains excellent communication and organizational abilities in a fast-paced, client focused environment. Committed to being punctual, meeting goals and deadlines, and creating a warm and welcoming atmosphere. I seek to make the most of these skills and further develop them in a role that is familiar to me.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Best Western Hotel
10.2023 - 12.2024
- Promoted the hotels loyalty program, which resulted in a 23% in crease in enrolled guests.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Collaborated with housekeeping and maintenance departments to coordinate guest requests ensuring timely service and seamless experience.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Retail Sales Associate
Forever 21
05.2022 - 08.2023
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
- Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
HIGH SCHOOL DIPLOMA -
John Dewey High School
Brooklyn, NY05.2022
Associate of Science - Diagnostic Medical Sonography
Cambridge College
Orlando, FL07-2027
Skills
- Marketing
- Sales
- Telecommunication
- Data entry
- Time management
- Call center
- Telemarketing
- Fashion Retail
- Product demos
- Cash handling
- Customer Service
Timeline
Front Desk Receptionist
Best Western Hotel
10.2023 - 12.2024
Retail Sales Associate
Forever 21
05.2022 - 08.2023
HIGH SCHOOL DIPLOMA -
John Dewey High School
Associate of Science - Diagnostic Medical Sonography
Cambridge College
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