Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Ramirez

Chicago

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
04.2025 - 07.2025
  • Delivered packages efficiently, ensuring timely arrivals and customer satisfaction
  • Navigated routes using GPS systems to optimize delivery times and reduce fuel consumption
  • Maintained vehicle cleanliness and performed routine maintenance checks to ensure safety compliance
  • Handled customer inquiries professionally, resolving issues to enhance service experience

Barista

Mariano's
08.2022 - 10.2024
  • Crafted fun beverages and following strict protocols
  • Provided exceptional customer service, enhancing guest satisfaction and loyalty
  • Trained new baristas on beverage preparation and customer service skills
  • Maintained cleanliness and organization of workstations and equipment for efficient work days

Cashier

Mariano's
02.2020 - 06.2022
  • Operated cash register efficiently, processing transactions
  • Assisted customers with product selections, improving shopping experience
  • Maintained cleanliness and organization of register to ensure a welcoming environment
  • Collaborated with team members to handle checkout processes during peak hours

Education

Bachelor of Arts - Elementary Education

Northeastern Illinois University
Chicago, IL
05-2027

Associate of Arts -

Wilbur Wright College
Chicago, IL
05-2025

Skills

  • Positive attitude
  • Customer service and communication
  • Teamwork and collaboration
  • Attention to detail
  • Order picking and processing
  • Stocking and inventory
  • Equipment operation
  • Time management

Timeline

Delivery Driver

Amazon
04.2025 - 07.2025

Barista

Mariano's
08.2022 - 10.2024

Cashier

Mariano's
02.2020 - 06.2022

Bachelor of Arts - Elementary Education

Northeastern Illinois University

Associate of Arts -

Wilbur Wright College

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