Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Faheem Dalana

88-51-211 Street Queens Village

Summary

Professional with strong background in providing exceptional service and support in customer-focused environment. Expertise in resolving inquiries, managing accounts, and fostering relationships. Known for collaborative spirit and adaptability, consistently driving team success and positive outcomes. Skilled in communication, problem-solving, and multi-tasking in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Member Service Representative

Planet Fitness
Forest Hills, NY
07.2025 - Current
  • Assisted members with inquiries regarding services and membership options.
  • Processed new memberships and renewals efficiently and accurately.
  • Maintained cleanliness and organization of front desk and gym areas.
  • Educated members on gym etiquette and safety procedures.
  • Collaborated with team to implement promotional events for membership growth.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Produce Manager

Foodtown
Hollis, NY
03.2020 - 07.2024
  • Managed daily operations of produce department, ensuring quality and freshness standards met consistently.
  • Trained staff on best practices for inventory management and product rotation techniques.
  • Streamlined ordering processes to reduce waste and optimize stock levels effectively.
  • Conducted regular inspections of produce displays to maintain visual appeal and compliance with health regulations.
  • Collaborated with vendors to source high-quality products while negotiating favorable terms.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.

Education

High School Diploma - Trade School

Martin Van Buren High School
Hillside Queens New York
07.2019

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support
  • Issue resolution
  • Product sales
  • Document processing
  • Teamwork and collaboration

Languages

English
Full Professional

Timeline

Member Service Representative

Planet Fitness
07.2025 - Current

Produce Manager

Foodtown
03.2020 - 07.2024

High School Diploma - Trade School

Martin Van Buren High School