Summary
Overview
Work History
Education
Skills
Websites
Certification
Membership
Timeline
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Faisa Hassan

Faisa Hassan

Minneapolis,US

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Access Representative

Fairview Hospital
01.2024 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.

Student Nurse Intern

Saint Luke's Hospital
11.2022 - 07.2023
  • Administered close patient care, checked vital signs, and monitored telemetry.
  • Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
  • Enhanced patient comfort by providing compassionate and empathetic support during their hospital stay.
  • Delivered exceptional care to patients by helping with mobility and daily living requirements.
  • Contributed to a safe and sanitary environment by adhering to infection control protocols and maintaining cleanliness standards within patient rooms.

Direct Support Specialist

Sevita
02.2021 - 11.2022
  • Assisted with daily living activities such as meal preparation, personal hygiene, and housekeeping tasks, promoting self-sufficiency when possible.
  • Promoted independence among clients by teaching essential life skills and offering consistent encouragement.
  • Facilitated community integration for clients by accompanying them to various events and outings, fostering social connections.
  • Actively listened to clients' concerns and input regarding their care plans, incorporating feedback into service modifications when appropriate.
  • Administered medication to clients according to prescribed schedules, ensuring proper dosage and adherence to guidelines.

Fellow and project manager

Braven
08.2021 - 01.2022
  • Developed skills critical to success in the 21st century workforce, created a college roadmap, planned and developed project ideas, evaluating project performance
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Demonstrated exceptional leadership qualities while managing multiple projects simultaneously under tight deadlines without sacrificing quality or accuracy.

Guest Advocate

Target
10.2017 - 06.2020
  • Tasks: Handling customer complaints, managing incoming phone calls, assisting with customer transactions

Intern

Park Hill Aspiring Medical Professionals Program
08.2017 - 12.2017
  • Tasks: Shadowing healthcare professionals, developing professional skills, completing and presenting capstone project

Education

Bachelor of Science - Health Information Management

Western Governors University
Salt Lake City, United States
12.2025

Associate of Science - Health Sciences

Rockhurst University
Kansas City, United States
12.2021

Skills

  • Excellent communicator
  • Medical terminology
  • Multilingual
  • Multitasking and Organization
  • Customer service
  • Problem solver
  • HIPAA Compliance
  • Patient Registration
  • Strong empathy
  • Phone and Email Etiquette
  • Insurance verifying

Certification

  • L1 MA Certification, Sevita - Lee Summit, MO
  • Nurse Assistant Certification, Saint Lukes Hospital - Kansas City, MO
  • Advanced Cardiovascular Life Support (ACLS) Certification, American Heart Association
  • Basic Life Support (BLS) Certification, American Heart Association

Membership

THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS

Timeline

Patient Access Representative

Fairview Hospital
01.2024 - Current

Student Nurse Intern

Saint Luke's Hospital
11.2022 - 07.2023

Fellow and project manager

Braven
08.2021 - 01.2022

Direct Support Specialist

Sevita
02.2021 - 11.2022

Guest Advocate

Target
10.2017 - 06.2020

Intern

Park Hill Aspiring Medical Professionals Program
08.2017 - 12.2017

Bachelor of Science - Health Information Management

Western Governors University

Associate of Science - Health Sciences

Rockhurst University

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Faisa Hassan