Faisal Mollick
Lansdale,PA
Summary
Over 9 years of experience as a Digital Product Manager and who is known for providing stable, consistent leadership through full development lifecycle. Someone that is able to take an idea to a proof of concept and turn that into a product or feature if it benefits the business. Proven leader of successful digital product development efforts through coordinated inter-team collaboration and expert guidance.
Overview
15
15
years of professional experience
Work History
Digital Development & Collaborations Leader
IKEA
Conshohocken, PA
08.2023 - Current
- Collaborated with U.S. stakeholders and global digital teams to align business needs, improve processes, and deliver customer-focused digital solutions.
- Identified and addressed inefficiencies in existing processes to enhance team workflows.
- Leveraged extensive expertise in eCommerce, personalization, and digital customer experience to influence product decisions, define requirements, and drive customer-centric outcomes.
- Guaranteed timely delivery of student verification despite product team challenges and anticipated delays.
Digital Product Manager
Pep Boys
Philadelphia, PA
06.2017 - 08.2023
- Create business cases to justify planned developments and track business metrics for management reporting
- Develop and align the Digital Roadmap with business needs to enhance the customer experience
- Coordinate with various teams to meet project and sprint delivery deadlines and maintain quality throughout the workflow
- Manage relationships with IT and product management to ensure support and development
- Collaborated with cross-functional teams, including design, engineering, and marketing, to ensure successful product delivery.
- Managed project timelines and budgets using Agile methodologies, including Scrum sprints and Kanban boards.
- Coordinated user testing and feedback sessions to ensure a positive user experience and continued product growth.
- Ensure successful deployment of projects and sprints with no negative customer impact
- Create a test strategy, test plan, and traceability matrix to ensure full test coverage for SAP Hybris Commerce Cloud Migration Project
- Improved website visibility through development and implementation of SEO strategies
- Defined solution requirements to convert strategic ideas into actionable workflows
- Conducted market research to identify new opportunities and target markets
Lead Quality Assurance Analyst
Bristol-Myers Squibb
Pennington, NJ
06.2015 - 06.2017
- Interacted with IRIS business team for requirements analysis/clarifications
- Assigned functional test cases to the team for manual validation
- Performed test planning, execution, and analysis for each project and release
- Used descriptive programming to automate web application using VBScript in HP-UFT
- Performed responsive testing for different agents and cross-browser testing using popular browsers
- Created test plan, test scenarios, test cases, test data, and traceability matrix
- Performed functional, regression, integration, end-to-end, and UAT testing as per the test plan
- Identified defects and analyzed defects, logging bugs for the release into the bug tracking system
- Created and implemented test cases for various case scenarios in HP-ALM and executed them
- Analyzed and imported test data from spreadsheets into Quality Center using Excel
- Experienced in defect login, tracking through Atlassian JIRA for various statuses in each project
- Recorded screenshots and video evidence using Jing
QA Automation Engineer
Huntington Bank
Remote
04.2013 - 05.2015
- Created automation test framework using Selenium Web Driver and TestNG
- Implemented functional automated test cases using Selenium Web Driver to reduce manual testing efforts by 50%
- Developed data-driven functions using Excel files and JSON files to perform tests with multiple sets of data using Java
- Created test strategy, test plan, traceability, and other testing artifacts
- Created and implemented test cases for various case scenarios in Quality Center (QC) and executed them
- Analyzed and imported test data from spreadsheets into Quality Center using Excel
- Involved in cross-browser testing against modern browsers
QA Analyst
Field Nation LLC
Remote
01.2012 - 03.2013
- Developed and maintained test scenarios/scripts based on Functional Specifications
- Worked on Selenium (IDE, Selenium Web Driver, TestNG, JSON), and created Scripts in selenium using Java
- Record and document all defects found using JIRA
- Involved in manual testing, prepared Unit Test Cases and Unit test plan and performed Unit testing for developed functionalities
- Job operated within a very agile environment, with daily scrum meetings; stand up meetings, presentations and review.
Education
Bachelor of Science - Information Technology
Pennsylvania State University
University Park, PASkills
- Strategic planning
- Project Management
- Quality assurance
- Process improvement
- Stakeholder engagement
Accomplishments
- Improved total order conversion rate by over 3% (previously 1.8%, nearly doubling the conversion rate) after successfully delivering a complete redesign of website.
- Collaborated with teams within many organization in order to deliver student verification allow us to provide student discounts and boost sales by 30M+.
- Resolved site page speed performance issue and decreased page load time by 12% by engaging with different vendors and brainstorming and implementing their recommendations.
Timeline
Digital Development & Collaborations Leader
IKEA
08.2023 - Current
Digital Product Manager
Pep Boys
06.2017 - 08.2023
Lead Quality Assurance Analyst
Bristol-Myers Squibb
06.2015 - 06.2017
QA Automation Engineer
Huntington Bank
04.2013 - 05.2015
QA Analyst
Field Nation LLC
01.2012 - 03.2013
Bachelor of Science - Information Technology
Pennsylvania State University