Faisal Asseri
San Diego,U.S.A
Summary
Dynamic General Manager with a proven track record at Monkey Bar, excelling in leadership and customer service. Expert in enhancing beverage programs and driving growth through effective communication and creative thinking. Recognized for cultivating strong team collaboration and delivering exceptional experiences, while adeptly managing operations and inventory.
Overview
12
12
years of professional experience
Work History
General Manager/Beverage Manager
Monkey Bar at Town & Country Resort
San Diego, U.S.A
02.2024 - Current
- Delivered exceptional work standards by leading teams through example.
- Structured internal operations with clear policies and procedures.
- Coordinated interdepartmental efforts to ensure operational efficiency.
- Identified market opportunities for growth and expansion.
- Collaborated with F&B Director to enhance Beverage Program at outlets.
- Partnered with Restaurant Sales teams to successfully book and host property events.
Brand Ambassador
Kin Whiskey
San Diego, U.S.A
03.2022 - Current
- Managed San Diego territory for a small family brand, driving sales growth.
- Cultivated relationships with on-premise and off-premise buyers to expand market presence.
- Created activation accounts and conducted training sessions to empower staff on product sales.
- Collaborated with fellow brand ambassadors to design and execute industry-focused events.
Bar Manager/General Manager
Modbom
San Diego, U.S.A
01.2023 - 10.2023
- Oversaw three bars, assuming General Manager duties within first month of operation.
- Coordinated bar services for private events, accommodating large groups..
- Fostered a positive atmosphere centered on quality drinks and bar food.
- Promoted weekly themed events and trivia nights to increase patron participation.
- Evaluated employee performance regularly, delivering constructive feedback for improvement.
- Managed daily bar operations, ensuring efficient service delivery.
- Engaged customers by proactively addressing needs at the bar.
Lead Bartender
Cerveza Jack's Gaslamp
San Diego, U.S.A
02.2021 - 01.2023
- Monitored bar inventory, noting supplies for timely replenishment.
- Delivered exemplary customer service to all bar patrons.
- Established positive rapport with guests to enhance overall experience.
- Provided informed drink suggestions and detailed knowledge of recipes.
- Maintained a high level of customer service consistently.
- Greeted guests warmly, ensuring a welcoming atmosphere.
Beverage Director
Cloak & Petal
San Diego, U.S.A
10.2017 - 01.2021
- Promoted to Bar Manager within three months of employment.ment.
- Oversaw bar operations and floor management, ensuring seamless service delivery.
- Maintained liquor costs and managed inventory efficiently.
- Coordinated weekly product ordering to ensure stock availability.
- Established connections with guests to enhance clientele engagement.
- Developed relationships with liquor representatives for mutual support and collaboration.
- Contributed to social media strategy, increasing follower engagement and interaction.
FOH Lead/ Bartender
Consortium Holdings
San Diego, U.S.A
09.2013 - 03.2018
- Company Overview: One of San Diego's most established hospitality groups
- Spent five years working for one of San Diego's most established hospitality groups
- Transitioned from food runner to various positions & developed a passion for bartending
- Positions held: Food Runner - Soda & Swine, Host - Polite Provisions, Busser/barback - Craft & Commerce, Barback - Ironside Fish & Oyster, Manager - Juice Saves, FOH Lead/ Bartender - Soda & Swine Liberty Station
- Throughout these positions I developed the necessary skills to further my hospitality career
- At S&S Liberty Station I was responsible for the beer program as well as providing the expertise of a hybrid position behind the bar and on the floor
- One of San Diego's most established hospitality groups
Education
General Education - Firefighter training
San Diego City College
San Diego01.2013
Diploma -
Point Loma High School
San Diego07.2010
Skills
- Teamwork and collaboration
- Effective communication
- Decision making
- Creative thinking
- Leadership skills
- Adaptability under pressure
- Rapid learning ability
- Multitasking proficiency
- Customer service excellence
- Problem solving strategies
- Microsoft Office expertise
References
- Roman Stone, Coworker & Personal Friend from The Fishery, (858) 682-6442
- Xander Brown, Professional from Gallo Portfolio, (603) 769-0219
- Trevor Bowles, Personal Friend & Former Manager from Maker's Mark, (858) 926-8821
Languages
- English, Native speaker
- Spanish, Highly proficient
Personal Information
Title: Food & Beverage Manager
Timeline
General Manager/Beverage Manager
Monkey Bar at Town & Country Resort
02.2024 - Current
Bar Manager/General Manager
Modbom
01.2023 - 10.2023
Brand Ambassador
Kin Whiskey
03.2022 - Current
Lead Bartender
Cerveza Jack's Gaslamp
02.2021 - 01.2023
Beverage Director
Cloak & Petal
10.2017 - 01.2021
FOH Lead/ Bartender
Consortium Holdings
09.2013 - 03.2018
General Education - Firefighter training
San Diego City College
Diploma -
Point Loma High School
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