Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faitalia Tuiaki

Clinton,UT

Summary

Dynamic goal-oriented membership sales specialist with a proven track record in executing sales and providing exceptional service. Recognized for consistently exceeding performance metrics and contributing to team success through strong collaboration, being consistent, hard work, and a positive attitude.

Overview

27
27
years of professional experience

Work History

Membership Sales & Service

AAA Mountain West Group
Clearfield, UT
04.2023 - Current

Executed membership sales with excellent services and offered AAA valued products to ensure member safety and satisfaction.

Eligible for COE Trip for 2024 & 2025.

Call Receiver

AAA Mountain West Group
Clearfield, UT
12.2018 - 04.2023

Provided excellent customer service using multitasking and computer skills and demonstrating empathy in a fast paced environment to our members who are in stressful situations.
· I educate our members on the benefits that come with their memberships and offer ways they can receive the most value out of it.

I referred the most members to our AAA club owned repair shops to receive the most out of their memberships in our team in 2022.

Mom & Homemaker

N/A
Clearfield, UT
10.2006 - 12.2018

Stay-at-home Mom

Funds Management Support Services Representative

Spencer Reed Group
Lakewood, CO
01.2001 - 01.2006
  • Provided leadership in managing workflow for funds management team for efficient financial and administrative support to clients and project managers.
  • Provided financial support to Project Managers in the area of project income and expense reporting, process accounts payable and receivable, reconciliation of funds through the use of financial systems such as SAP, Common Oracle Database, and Business Objects, research and resolve billing issues.

Insurance Sales Agent

Primerica
01.1999 - 01.2001
  • Create financial analysis for individuals & families
  • Sold life insurance

Education

Associate of Arts - Business

American Samoa Community College
American Samoa
06-1993

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Excellent Customer Service
  • Time-Management
  • Goal Oriented
  • Multitasking
  • Consistent

Timeline

Membership Sales & Service

AAA Mountain West Group
04.2023 - Current

Call Receiver

AAA Mountain West Group
12.2018 - 04.2023

Mom & Homemaker

N/A
10.2006 - 12.2018

Funds Management Support Services Representative

Spencer Reed Group
01.2001 - 01.2006

Insurance Sales Agent

Primerica
01.1999 - 01.2001

Associate of Arts - Business

American Samoa Community College
Faitalia Tuiaki