Faith Adams
Chattanooga
Summary
Dynamic retail professional with extensive experience as a Retail Store Manager at Family Dollar, excelling in inventory control and customer service. Proven track record in driving sales growth and enhancing team performance through effective training and mentoring. Skilled in loss prevention and fostering a positive shopping environment.
Overview
2020
2020
years of professional experience
Work History
Assistant Store Manager
Dollar General
Retail Store Manager
Family Dollar
Chattanooga, TN
04.2016 - 01.2020
- Oversaw daily store operations to enhance customer service and drive sales performance.
- Oversaw inventory management by implementing strategic replenishment methods to reduce stockouts.
- Facilitated training and development of staff on operational procedures to enhance team efficiency.
- Evaluated sales trends to uncover opportunities for merchandising enhancements and promotional initiatives.
- Executed loss prevention strategies to minimize shrinkage through comprehensive staff training and diligent monitoring practices.
- Enforced compliance with safety regulations and company policies to maintain a secure shopping environment.
- Ensured cleanliness and organization of store environment to elevate customer shopping experience.
- Oversaw inventory control processes to optimize back stock management and ensure sales floor availability.
- Mentored employees and facilitated training on effective sales strategies for managing complex issues and challenging customers.
Education
GED -
Ridgeland High Scool
Rossville, GASkills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Inventory control
Retail operations
Time management
Store organization
Team building and leadership
Store opening and closing
Attention to detail
Customer service management
Staff supervision
Stock management
POS systems operations
Employee scheduling
Hiring and training
Pricing and markdowns
Mentoring and coaching
Goals and performance
Loss prevention
Sales growth
Inventory counting
New hire training
Decision-making
Employee motivation
Goal setting
Timeline
Retail Store Manager
Family Dollar
04.2016 - 01.2020
Assistant Store Manager
Dollar General
GED -
Ridgeland High Scool