Faith Arteaga
Turlock,CA
Summary
Proven customer service expert with a track record of upselling and enhancing dining experiences at Olive Garden. Adept at menu memorization and multitasking, I excel in fast-paced environments, demonstrating adaptability and a knack for team leadership. My dedication has consistently improved guest satisfaction and loyalty, showcasing a strong blend of interpersonal and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Olive Garden
07.2023 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Served food and drinks, removed dirty dishes, and refilled beverages while monitoring additional requests to enhance dining experience
- Engaged in suggestive selling techniques when taking orders from guests.
Busser/Hostess
El Rosal
09.2019 - 03.2020
- Assisted in setting up and clearing tables quickly and efficiently
- Provided assistance to servers as needed during busy periods of operation
- Restocked plates, silverware, glassware between courses of service
- Delivered beverages quickly and accurately based on order specifications
- Performed daily cleaning duties such as sweeping, mopping floors, washing dishes.
Waitress
Las Casuelas
11.2018 - 11.2019
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies
- Upsold drinks and desserts, boosting sales and profit
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Answered telephones to take reservations or to-go orders
- Memorized frequent customer preferences to build relationships and loyalty.
Education
High School Diploma -
Roselawn High School
Turlock, CA03.2019
Skills
- Customer Service
- Team Player and Team Leadership
- Time management abilities
- Upselling techniques
- Menu Memorization
- Reliable and Responsible
- Multitasking Abilities
- Food presentation
- Attention to Detail
- Adaptability and Flexibility
- Strong multitasking
Certification
Food Handlers License
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Olive Garden
07.2023 - Current
Busser/Hostess
El Rosal
09.2019 - 03.2020
Waitress
Las Casuelas
11.2018 - 11.2019
High School Diploma -
Roselawn High School
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