Faith Austin
Louisville,KY
Summary
Graduate-level psychology trainee with prior Licensed Professional Counselor experience and a background in behavioral health counseling, crisis intervention, and patient care coordination. Experienced in conducting psychosocial assessments, suicide risk evaluations, and safety planning for individuals in acute distress. Utilizes evidence-based approaches including CBT, psychoeducation, and coping-skills training to support emotional regulation and functioning. Demonstrates strong clinical documentation, treatment planning, and multidisciplinary collaboration. Committed to ethical practice, client advocacy, and trauma-informed care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mobile Response Crisis Clinician
NATIONWIDE CHILDREN’S HOSPITAL
Columbus, OH
03.2024 - 07.2025
- Delivered trauma-informed and culturally competent crisis intervention, risk assessment, and de-escalation strategies.
- Assisted in determining appropriate care levels through case analysis. Supported staffing and supervision needs for case management. Collaborated with nonlicensed team members to implement treatment plans effectively.
- Coordinated services for assigned families. Collaborated to identify skills, supports, resources, and services to stabilize crises and prevent future occurrences. Provided care coordination and facilitated connections with behavioral health providers and natural supports.
- Coordinated the reporting process for abuse and neglect cases to child protective services and appropriate agencies, ensuring compliance with Ohio regulations.
- Conducted crisis assessments to determine immediate mental health needs of patients.
- Developed and implemented individualized safety plans for at-risk youth in emergency settings.
Unit Coordinator
NATIONWIDE CHILDREN’S HOSPITAL
Columbus, OH
10.2023 - 03.2024
- Performing secretarial and environmental activities using current technology under the direction and supervision of RN
- Assists with admission, greeting, registration, transfer, and discharge of patients
- Assist with transporting patients as directed for all discharges
- Prepares and maintains the patients' medical records
Mental Health Specialist
NATIONWIDE CHILDREN’S HOSPITAL
Columbus, OH
10.2022 - 10.2023
- Provides encouragement support and reinforces positive behavior with a therapeutic, calm approach while maintaining therapeutic boundaries, setting limits, and utilizing de-escalation techniques, including physical intervention skills.
- Effectively establishes therapeutic relationships with patients and families on the unit.
- Documents all data collected and care provided.
- Leads, or co-leads and/or reinforces teaching of symptom management, including relaxation techniques, anger management, therapeutic goal setting, problem solving, coping skills, etc.
Parent Advocate/Parent Peer Partner
NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI)
Columbus, OH
08.2017 - 08.2020
- Supported the behavioral, physical, emotional health of youth and parents through education and empowerment while formulating dynamic treatment plans specifically designed to properly transition them from disruptive to permanent as well as stable environments.
- Championed family engagement initiatives and communicated with various social workers to develop feasible plans for reuniting families.
- Facilitated peer parent support for families, exerted efforts to connect youth with their family, and delivered an update on youth's progress.
Mental Health Technician
DEACONESS CROSS POINTE
Evansville, IN
10.2018 - 06.2020
- Provided care to patients and assisted in maintaining a safe, secure environment that effectively enhances treatment.
- Collaborated with a multi-disciplinary team in leading milieu activities such as current events groups, community meetings, goals groups, fitness groups, activities of daily living groups, or recreational activities appropriate to the specified patient population.
- Participated in the development and implementation of patient treatment programs while monitoring patients’ attitudes or behavior.
Direct Support Professional
THE ARC OF EVANSVILLE
Evansville, IN
09.2018 - 10.2018
- Exemplified ability to work independently in a challenging environment while implementing services based on Individual Support Plan.
- Assisted with basic personal hygiene and grooming, feeding and ambulation, medical monitoring, and other healthcare-related tasks.
- Created a safe and healthy living environment for individuals served by performing home management duties such as housekeeping.
Student Worker
CHILDREN’S LEARNING CENTER
Evansville, IN
01.2018 - 05.2018
- Supervised children ages 2 to 5 by ensuring a safe environment, observing behaviors, and respecting each child’s individual needs.
- Promoted children’s development, ability to socialize, and their gross and fine motor skills by initiating a variety of activities.
- Shared responsibility for children, communicated effectively with colleagues to approach problems in a positive, solution-oriented manner.
Assistant Manager/Head Cashier
SHRIMP HUT
Indianapolis, IN
01.2014 - 08.2016
- Other Roles
Education
Doctor of Psychology (PsyD) - Clinical Psychology
SPALDING UNIVERSITY
Louisville, KY01-2030
Masters - Clinical Mental Health Counseling
NORTHWESTERN UNIVERSITY
Evanston, IL06-2023
Bachelor of Science - Psychology, Minor in Social Work
UNIVERSITY OF SOUTHERN INDIANA
Evansville, IN05-2020
Skills
- Documentation & Reporting
- Individual & Group Counseling
- Risk Assessment & Mitigation
- Cultural Awareness
- Patient Care Coordination
- Safety Policies & Procedures
- Patient & Family Support
- Stellar Communication Skills
- Excellent Time Management
- Organization
- Strategic Planning and Analysis
- Word, PowerPoint, Outlook
Certification
- 2-hr Case Manager Seminar, Incredible Family Services, Columbus, OH
- Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED)
- Licensed Professional Counselor (LPC)
Timeline
Mobile Response Crisis Clinician
NATIONWIDE CHILDREN’S HOSPITAL
03.2024 - 07.2025
Unit Coordinator
NATIONWIDE CHILDREN’S HOSPITAL
10.2023 - 03.2024
Mental Health Specialist
NATIONWIDE CHILDREN’S HOSPITAL
10.2022 - 10.2023
Mental Health Technician
DEACONESS CROSS POINTE
10.2018 - 06.2020
Direct Support Professional
THE ARC OF EVANSVILLE
09.2018 - 10.2018
Student Worker
CHILDREN’S LEARNING CENTER
01.2018 - 05.2018
Parent Advocate/Parent Peer Partner
NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI)
08.2017 - 08.2020
Assistant Manager/Head Cashier
SHRIMP HUT
01.2014 - 08.2016
Masters - Clinical Mental Health Counseling
NORTHWESTERN UNIVERSITY
Bachelor of Science - Psychology, Minor in Social Work
UNIVERSITY OF SOUTHERN INDIANA
Doctor of Psychology (PsyD) - Clinical Psychology
SPALDING UNIVERSITY