Faith Bender
Grove City,OH
Summary
Proactive Prestige Beauty Advisor and Clinique Counter Manager with extensive experience in makeup application, product knowledge, and sales training. Known for increasing customer satisfaction and transaction values through personalized service and effective cross-selling strategies. Skilled in maintaining organized store environments, achieving sales goals, and fostering strong client relationships.
Overview
6
6
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Cosmetics
07.2024 - Current
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
- Kept counters and work spaces clean and neat.
Primary Key Holder
Morphe Brushes & Cosmetics
11.2022 - 04.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Clinique Counter Manager
Nordstrom
06.2022 - 11.2022
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Organized sale events and created eye-catching product displays to attract customers to [Type] counter.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales goals through effective communication and demonstration of products.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
Sales Educator and Trainer
Tarte Cosmetics
09.2019 - 12.2021
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Set up events
- Made and maintained sales goals
- Taught Round Robins and other product launch events at different ratailers
- Learned and taught the different ingredients of different products during my visits to each store
Makeup Artist
It Cosmetics
06.2019 - 09.2019
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Demonstrated and explained use of different beauty products to educate customers.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
Prestige Beauty Advisor
Ulta Beauty Inc.
12.2018 - 06.2019
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
- Kept counters and work spaces clean and neat.
Education
GED -
Roane County High School
Spencer, WV05.2017
Skills
- Strong Communication Skills
- Exceptional customer service
- Money Handling
- Adaptable to change
- Client Relationship Building
- Organizational abilities
- Visual Merchandising Expertise
- Fashion Trend Awareness
- Makeup application
- product knowledge
- color matching
- skin care pairing
- event planning
- Reahing sales goals
- Motivating the my team to strive above standards
Timeline
Prestige Beauty Advisor
Ulta Cosmetics
07.2024 - Current
Primary Key Holder
Morphe Brushes & Cosmetics
11.2022 - 04.2023
Clinique Counter Manager
Nordstrom
06.2022 - 11.2022
Sales Educator and Trainer
Tarte Cosmetics
09.2019 - 12.2021
Makeup Artist
It Cosmetics
06.2019 - 09.2019
Prestige Beauty Advisor
Ulta Beauty Inc.
12.2018 - 06.2019
GED -
Roane County High School
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