Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Faith Bernhardt

Sturtevant,WI

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Sales Manager

Pandora Jewelry
Pleasant Prairie, WI
01.2025 - 06.2025
  • Attended to my team as needed giving coaching moments and being sure that the customers needs and our teams needs.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Sales Associate/Assistant Manager

Petland Racine
Racine, WI
09.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered to company initiatives and achieved established goals.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Retail Clerk

Once Upon A Child Franchise
Kenosha, WI
09.2021 - 08.2022
  • Operated cash register to process customer payments.
  • Assisted customers with product selection and inquiries.
  • Stocked shelves, racks, cases, bins, and tables with merchandise.
  • Maintained cleanliness of sales floor and stockroom areas.
  • Organized backroom storage spaces according to company policies.
  • Processed returns and exchanges in accordance with store procedures.
  • Answered telephone calls to take orders or address customer inquiries.
  • Ensured pricing accuracy on store displays and signage.
  • Provided excellent customer service by greeting each customer in a friendly manner.

Summer Camp Counselor

rec plex
Kenosha, WI
06.2021 - 09.2021
  • Provided guidance and support to campers in a safe, encouraging environment.
  • Assisted with the planning and execution of daily activities for campers.
  • Supervised groups of children during recreational activities.
  • Conducted safety checks on all equipment used by campers.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Organized games and sports activities to keep campers entertained.
  • Collaborated with other counselors to create fun learning experiences for campers.
  • Developed strong relationships with parents to provide updates on their child's progress at camp.
  • Maintained accurate records of attendance, behavior, and medical information for each camper.

Education

High School Diploma -

Indian Trail High School And Academy
Kenosha, WI
01-2023

Skills

  • Contract Preparation
  • Business Development
  • Order Processing
  • Sales Development
  • Promotional support
  • Retail loss prevention
  • Customer Needs Assessment
  • Client Account Management
  • Upselling
  • Problem-Solving
  • Listening Skills

Languages

Spanish
Professional
english
Professional

Timeline

Sales Manager

Pandora Jewelry
01.2025 - 06.2025

Sales Associate/Assistant Manager

Petland Racine
09.2022 - Current

Retail Clerk

Once Upon A Child Franchise
09.2021 - 08.2022

Summer Camp Counselor

rec plex
06.2021 - 09.2021

High School Diploma -

Indian Trail High School And Academy

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Faith Bernhardt