Malachi Richie
Fairfield,OH
Summary
Hardworking and driven sales management professional equipped to maximize profits and client acquisition. Successful at coaching sales professionals to streamline and strengthen processes. Talented leader with analytical and diligent approach to building and leading strong teams. Goal-oriented individual with experience in automotive and financial industries.
Overview
4
4
years of professional experience
Work History
Sales Manager
Jeff Wyler Automotive
03.2023 - Current
- Handled customer relations issues, providing quick solutions, ensuring client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings daily to reinforce goals and objectives set monthly to measure success.
- Coached and trained sales personnel, helping with individual selling efforts and helping sales representatives reach targets set by corporate and manufacturers.
Finance Manager
Jeff Wyler Automotive
04.2022 - 03.2023
- Reviewed documentation and identified financial discrepancies where applicable to prevent fraud.
- Identified opportunities to cross-sell and upsell loan products to customers, in an honest manner.
- Developed and maintained relationships with customers, lenders and other third parties, to ensure smooth transactions.
- Assisted customers with completing loan applications and other paperwork in a timely manner.
- Conducted needs analyses with clients and evaluated loan products to identify suitable options for customers.
Automotive Sales Consultant
Jeff Wyler Automotive
06.2021 - 04.2022
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing preliminary documents.
- Demonstrated vehicles by explaining features, taking test drives and explaining products and services available for purchase.
- Answered telephone and email inquiries from potential customers, using numerous lead sources.
- Prepared purchased vehicles for final delivery, ensuring customer satisfaction.
- Engaged in conversation with clients to better uncover individual needs, to assist in closing deals.
Mobile Sales Consultant
T-Mobile
01.2020 - 06.2021
- Provided information about network performance, contract details and payment plans.
- Achieved top performance by adapting to a rapidly changing, competitive environment.
- Curated product bundles based on customer specifications and explained details and functionality of each.
- Researched customer issues and determined which solutions would be most effective, to ensure satisfaction and profit.
Education
High School Diploma -
Simon Kenton High School
Independence, KY04.2019
Skills
- Financial product knowledge
- Proficiency in CDK
- VinSolutions
- RouteOne
- Team leadership
- Automotive industry knowledge
- Strong negotiation skills
- Contract preparation
Timeline
Sales Manager
Jeff Wyler Automotive
03.2023 - Current
Finance Manager
Jeff Wyler Automotive
04.2022 - 03.2023
Automotive Sales Consultant
Jeff Wyler Automotive
06.2021 - 04.2022
Mobile Sales Consultant
T-Mobile
01.2020 - 06.2021
High School Diploma -
Simon Kenton High School
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