Summary
Overview
Work History
Education
Skills
Timeline
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Faith Bockrath

Jacksonville,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Massage Therapist position. Ready to help relieve the stress of clients and build positive therapeutic relationships.

Overview

7
7
years of professional experience

Work History

Waitress

Sonny's BBQ
05.2022 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Processed orders and sent to kitchen employees for preparation.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Answered customers' questions, recommended items, and recorded order information.

Waitress

Cassano's Pizza King
05.2017 - 03.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.

Cook

Cassano's Pizza King
05.2017 - 03.2022
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Maintained food safety and sanitation standards.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Florida School of Advanced Bodywork
9424 Baymeadows Rd.
03.2023

Associate of Science - Science

Edison State Community College
Piqua, OH
07.2022

Skills

  • Workflow Coordination
  • Customer Service
  • Adaptable and Flexible
  • Reliable and Responsible
  • Team Player
  • Menu Memorization
  • Communication
  • Social skills

Timeline

Waitress

Sonny's BBQ
05.2022 - Current

Waitress

Cassano's Pizza King
05.2017 - 03.2022

Cook

Cassano's Pizza King
05.2017 - 03.2022

Florida School of Advanced Bodywork

Associate of Science - Science

Edison State Community College

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Faith Bockrath