Experienced and detail-oriented Team member with a strong background in handling cash transactions, providing exceptional customer service, and maintaining a clean and organized work environment. Skilled in operating POS systems, accurately processing payments, and resolving customer inquiries and complaints in a professional manner.
Overview
5
5
years of professional experience
Work History
Cashier/Switchboard Operator
Bass Pro Shops
2024.05 - 2024.08
Helped customers complete purchases, locate items, and join reward programs.
Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller's needs.
Enhanced customer satisfaction by promptly addressing inquiries and directing them to the appropriate department.
Cashier
Texas Tech University Hospitality
2022.12 - 2024.09
Processed transactions quickly and accurately, ensuring customer satisfaction
Handled cash and card payments in a secure manner, balancing cash drawer at the end of each shift
Assisted with stocking shelves, organizing merchandise, and other store tasks as needed to support team efficiency.
Team Member
Jersey Mike's Subs
2019.12 - 2022.12
Provided friendly and excellent customer service in a fast-paced restaurant environment
Demonstrated knowledge of menu items and specials to make recommendations to customers
Handled cash transactions and processed payments accurately using POS systems.
Team Member
Whataburger
2019.09 - 2019.12
Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
Maintained a clean and organized work area, including restocking and keeping restaurant tidy
Collaborated with other team members to ensure smooth operations during rush hours.
Education
Bachelors degree in Petroleum Engineering -
Texas Tech University
Lubbock, TX
09.2024
Skills
Customer service
Using POS systems
Assisting in leadership tasks
Interpersonal communication
Analytical and qualitative computer skills
Self motivation and adaptability
Timeline
Cashier/Switchboard Operator
Bass Pro Shops
2024.05 - 2024.08
Cashier
Texas Tech University Hospitality
2022.12 - 2024.09
Team Member
Jersey Mike's Subs
2019.12 - 2022.12
Team Member
Whataburger
2019.09 - 2019.12
Bachelors degree in Petroleum Engineering -
Texas Tech University
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