Summary
Overview
Work History
Education
Skills
Timeline
Generic

John High

Castle Rock,CO

Summary

Quality-driven with proven record of excellent job performance. Manages projects at each stage with diligent and attentive approach, carefully checking details Helpful


Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image


Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

29
29
years of professional experience

Work History

Switchboard Operator, Utility Clerk, Cashier

IREA/ CORE Electric Cooperative
Sedalia, CO
05.2012 - Current
  • Answered calls on ring and engaged customers with friendly, professional demeanor.
  • Trained and mentored new PBX operations employees.
  • Created and maintained company phone directory with current extensions and staff information.
  • Prepare all outgoing and incoming USPS mail
  • Backup and assist Cashers
  • Run machinery in order to mail out customer bills
  • Opened customer bills and submitted to billing department

Temp

IREA
Sedalia, CO
11.2011 - 05.2012
  • Checked Billing Lists For inconsistencies
  • Checked Move in Move outs for inconsistent costs
  • Assisted utility department
  • Assisted different aspects of department as needed
  • Set up machinery according to specifications of new production runs.

Internet Marketer

Self Employed Web
Castle Rock, CO
10.2006 - 11.2011
  • Analyzed data from previous and current marketing campaigns to improve future results.
  • Developed advertisements with impactful messages to stimulate engagement and reach target audiences.

Fire and Casualty Agent

Freeway Insurance Agency
Carson, CA
07.2002 - 08.2006
  • Sales of Auto, Motorcycle, Boat & Motor home Insurance
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.

Health and Life Agent

United American Insurance
Torrance, CA
01.2002 - 07.2002
  • Working in the senior market with Medicare supplements - Field Agent
  • Obtained underwriting approval by completing application for coverage.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.

Factory Service Representative

Simpson Race Products
Torrance, CA
01.1993 - 12.2001
  • Factory Service Representative - Implemented new systems to Returns department in 1993
  • Traveled to various racetracks and venues around the country
  • Handled customer service and public relations of approximately 250 - 300 Race car drivers, teams and owners. (personally acquired)
  • Increased sales in sports car style racing by 50%
  • IMSA, Sports car, SCCA, Indycar
  • Ranked fist in repeat business four years in a row.
  • Maintained productivity and quality standards at all times.

Education

Life & Health License - Life & Health Insurance

A.D. Banker And Associates
West Covina
03.2001

Fire & Casualty License - Insurance Fire & Casualty License

A.D. Banker And Associates
West Covina
08.2000

Real Estate Certificate And State License - Real Estate

Real Estate Principal's Classes
Los Angeles
03.2000

High School Diploma -

Warren High School
Downey, CA
06.1983

Skills

  • Computer Proficiency
  • Microsoft Office
  • IVue Software
  • Cayenta Software
  • On Base Software
  • Database Skills
  • Jabber/ Microsoft Teams
  • Strong Communication Skills
  • Strong Organizational Skills
  • 25 years Sales & Customer Service
  • 5 Years Public Relations
  • Communications Programs

Timeline

Switchboard Operator, Utility Clerk, Cashier

IREA/ CORE Electric Cooperative
05.2012 - Current

Temp

IREA
11.2011 - 05.2012

Internet Marketer

Self Employed Web
10.2006 - 11.2011

Fire and Casualty Agent

Freeway Insurance Agency
07.2002 - 08.2006

Health and Life Agent

United American Insurance
01.2002 - 07.2002

Factory Service Representative

Simpson Race Products
01.1993 - 12.2001

Life & Health License - Life & Health Insurance

A.D. Banker And Associates

Fire & Casualty License - Insurance Fire & Casualty License

A.D. Banker And Associates

Real Estate Certificate And State License - Real Estate

Real Estate Principal's Classes

High School Diploma -

Warren High School
John High